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tanzam75

join:2012-07-19
reply to Simba7

Re: Yeah, let's just ignore the access charges

said by Simba7:

Um.. If I'm paying for a 18mbps connection and I'm only getting 4, it becomes an issue. I should be getting at least between 12-18mbps constant, not whatever they feel like.

But you're not paying for 18 Mbps of sustained bandwidth. You're paying for 18 Mbps burst, and "whatever they feel like" average speed.

Go to a Metro Ethernet company and see how much it costs to get 18 Mbps of dedicated bandwidth.


Simba7
I Void Warranties

join:2003-03-24
Billings, MT

1 edit
said by tanzam75:

But you're not paying for 18 Mbps of sustained bandwidth. You're paying for 18 Mbps burst, and "whatever they feel like" average speed.

Go to a Metro Ethernet company and see how much it costs to get 18 Mbps of dedicated bandwidth.

Did you read any of my post? I did not say I'm expecting 18Mbps all the time. I'm saying it should be at least in the same ballpark instead of half or less.

It's like me offering "up to" 100Mbps service (and charging for it), but only delivering 1/10 of that. Of course, to me, that's ethically wrong.

tanzam75

join:2012-07-19
said by Simba7:

Did you read any of my post? I did not say I'm expecting 18Mbps all the time. I'm saying it should be at least in the same ballpark instead of half or less.

Yes, I read all of it. You said that you "should be getting at least between 12-18mbps constant."

Since you said it should be "constant," then it should never fall below 12 mbps. That's dedicated bandwidth.

If you're saying that they should underpromise and overdeliver, then yes, that would be good business practice. Advertise a lower bandwidth than you're actually capable of providing, so that people get the advertised number much more often.

The problem is that you can never tell when a bandwidth hog will move in and wreck the calculations. Well, unless you put in caps, to keep the bandwidth hogs out.

And you're opposed to caps.


Simba7
I Void Warranties

join:2003-03-24
Billings, MT
said by tanzam75:

The problem is that you can never tell when a bandwidth hog will move in and wreck the calculations. Well, unless you put in caps, to keep the bandwidth hogs out.

And you're opposed to caps.

Caps don't do sh*t. It's just another way for them to make even more money without fixing the problem. Upgrading your infrastructure and backbone investment does.

..and the whole "bandwidth hog" thing is crap anyway. So, you have an OC3 connection feeding hundreds of customers that have purchased a 5mbps connection. Then a "bandwidth hog" comes in and uses a bit of it. Hey, he's paying for the 5mbps connection that you advertised. Then everyone's connection slows down because you failed to account for people actually using their connection speeds.

It's simple math. 5Mbps * 100 customers = 500Mbps. There is no way a single OC3 can handle that. You also have to account for growth if you get more customers. So if you get 150-200 customers, YOU NEED at least a GbE connection to handle that traffic, not the same OC3.

The point is, don't advertise the speeds you can't deliver. Sure, you can advertise "up to 1000Mbps", but if you can't deliver anywhere close to those speeds, your customers are going to hate you and there's the possibility of a lawsuit (false advertising).

Also, don't expect to minimally invest in your infrastructure and expect massive returns. I've seen plenty of ISP's and companies fail because of that.
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tanzam75

join:2012-07-19

3 edits
said by Simba7:

..and the whole "bandwidth hog" thing is crap anyway. So, you have an OC3 connection feeding hundreds of customers that have purchased a 5mbps connection. Then a "bandwidth hog" comes in and uses a bit of it. Hey, he's paying for the 5mbps connection that you advertised. Then everyone's connection slows down because you failed to account for people actually using their connection speeds.

We're going around in circles here.

said by Simba7:

It's simple math. 5Mbps * 100 customers = 500Mbps.

Again, you're talking about dedicated connections. A dedicated 5 Mbps connection would cost hundreds of dollars a month from a Metro Ethernet provider. (Although these days, they'd probably start you out at 10 Mbps.)

5 Mbps for 100 customers would never be provisioned at 500 Mbps in a residential setting -- more like 50. Which means that each user would have 500 Kbps of dedicated bandwidth. They can burst up to 5 Mbps, to download an ISO or watch a movie. What they cannot do is to use 5 Mbps all the time.

Average bandwidth consumption from residential customers is much, much lower than the burst demand. This is what makes oversubscription possible, and it is also why residential broadband can cost double-digits instead of triple-digits.

That 10x cost difference is supplied by the 10x oversubscription. That's what the caps are for. If you try to use a shared connection like a dedicated connection, then you should pay for it.