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andyross
Premium,MVM
join:2003-05-04
Schaumburg, IL
reply to Kraphty

Re: SB6121 problems please help.

Everything is from November. Any change recently? Does a reboot give multiple channels?

It's possible you are in an area that hasn't updated to DOCSIS 3 yet. Your signals look fine otherwise. It looks like it has the correct config file.



Kraphty
Lost In Translation
Premium
join:2002-10-14
Campbellsville, KY

The only change is I was "upgraded" by the CSR to the next tier the last time I called and complained.

All the behavior (bonding channels, T3/T4 timeouts, poor quality) is exactly the same. I can get some updated screens tonight.

Our Docsis 3 "upgrade" has been "in progress" since a month or so before I started having problems.