US Cable Support > Time Warner Internet Services > [TWC] RR terribly slow

reply to motorola870

Re: [TWC] RR terribly slow

reply to Jabbu
Very interesting, I never would have guessed that. It does not make sense but I will get a new modem, they always seem glad to replace modems. thanks.

reply to mjamerson

reply to Speedy Petey
I got a letter that things were speeding up. Yet I'm still waiting. Sure the speed "test" says things are faster but that is just so FALSE. Compare a Bus Vs. a Roadster. The Roadster (Time Warner) goes faster only in TW conducted tests on their own network. But the Bus brings soooo much more data across the finish line. Hence TW is just full of hot air (lies). Listening them tell their scripted lies is almost too much to bear. Every once in awhile a level tech sounds surprised we know what they're actually doing when explained to them. And to boot, they refuse to stop charging for equipment rental even though we've stopped using their modems and have bought our own modem and router for years now. They're no better than the other corporations that are for-profit at all costs even when it sticks it to the consumer.

reply to Speedy Petey
The bullshit continues. Slow speeds for months. Good modem signal levels. Decent speeds in the wee hours of the morning. At peak time, seems anyone I visit in town, besides myself, is suffering along with me. Huge packet loss, bad download speeds. Changing the mtu of my network interface to 576 on the wan side seems to help with recovering from all that packet loss, making the connection somewhat useful. Been a long time since I reviewed TWC and this has been going on for so long that it is about to be included in my review update. You aren't gonna like me, TWC!!

Edit: Taking forever just to download a 168MB netinstall image of Debian for a machine I am putting back online. Plugging along around 50KB/sec

Edit2: Worth noting even a download of that size would likely die with mtu set at 1500, 1492(yes, I know that's PPPoE, but auto actually says 1480 on this line), or auto.
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