I'm in NH. Metrocast for me comes from Belmont. I've been experiencing these issues for 5 weeks now. They've only been working on it for about 2. All I know is I hope they plan to reimburse us for the lost speeds and money that went with it.
You're out of the Rochester system, which is a different router altogether. My guess is, they are working on it. They are usually on top of things when it comes to utilization issues, but you can't fix it with a snap of your fingers, it takes time.
Trust me, I know -- Dream as if you'll live forever, live as if you'll die today.
Disclaimer: These are MY comments, my employer cant be held responsible.
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