hyelton
join:2008-02-29
Rutherfordton, NC | Internet Issues So This has been going on for several weeks now I have Northland Cable they are behind the times but ONLY thing I can get for where I live had them since 2006 they JUST last year got 12megs and a few months ago they got 24meg speed and I was the first on it! So I`m having issues for the past few weeks now with EXACTLY between 8:15pm and 11pm at night it slows down to about 10 megs but its very unreliable its boncey and when I mean that I mean it jumps between 1-10 megs every few seconds. Its AWFUL and the modem reboots a lot during this time.
Ive called and called and all they want to do is come out, I DONT think its anything to do with at my house as The Cable to runs into my Modem runs directly out a window and to the power line and always has.
Here are my signal levels, yes I know the upload is LOW but Its ALWAYS been like this since 2006 and never had an issue with upload
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hyelton
join:2008-02-29
Rutherfordton, NC | Anyone? |
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I used to have a similar problem. It would slow down to around 4mb after around 8pm and it would be very unstable. They seem to made it much better this week but it still gets slower after 8pm.
Signal Levels:
Signal Levels
Before 8pm:
Now:
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hyelton
join:2008-02-29
Rutherfordton, NC | reply to hyelton
Where are you located? I`m in the Forest City/Rutherfordton Market. |
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| Statesboro, GA |
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hyelton
join:2008-02-29
Rutherfordton, NC | Okay I`m in NC. Well This seems to be a WIDE spread problem then, And I`m guessing its to do with there DOSICS 3. They got the 24meg speed where I live a few months ago. Northland Cable is the ONLY provider here that provides more than 6 meg DSL which I can not even get where I live. There Backbone is Charter from South Carolina here. But I wonder what can be done about this? 2 different areas same problem so I wonder whats up |
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| They got the 24mb speed here around a year ago, but I only was able to get it a few weeks ago when they finally upgraded the area I live in to DOCSIS 3. My only other option here is 3mb DSL. The backbones here are Frontier and above.net. It just seems like they're overselling to me. I had the same thing happen before when I had 6mb and 12mb too. |
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hyelton
join:2008-02-29
Rutherfordton, NC | Hmm I had the 6 and the 12 and never had this issue. It does not seem to be a backbone issue if it is happening and our backbones are different, seems to be something internal going on with Northland which I find very odd, Overselling on AT&T here I can understand but where I live Northland cable is UNDER sold not that many people understand to compare it to slow cable as most people here dont have a use for faster speeds.
Also I find it odd your ping is the same as my Ping to Atlanta GA and your closer. Could you do a traceroot to say google.com and post it? or PM me it? |
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| Most people seem to have Northland here, so overselling seems like it could be possible here.
traceroute to google.com (74.125.139.138), 64 hops max, 52 byte packets
1 router (172.16.1.1) 0.593 ms 0.391 ms 0.368 ms
2 10.14.8.1 (10.14.8.1) 6.518 ms 7.977 ms 11.495 ms
3 10.1.1.9 (10.1.1.9) 8.532 ms 7.719 ms 8.151 ms
4 209.221.47.65 (209.221.47.65) 17.042 ms 17.186 ms 15.899 ms
5 xe-3-2-0.mpr3.atl6.us.above.net (208.185.28.125) 63.679 ms 28.196 ms 16.404 ms
6 72.14.223.42 (72.14.223.42) 17.858 ms 16.004 ms 68.820 ms
7 72.14.233.54 (72.14.233.54) 17.833 ms
72.14.233.56 (72.14.233.56) 17.708 ms 17.757 ms
8 66.249.94.20 (66.249.94.20) 18.118 ms 36.128 ms 16.773 ms
9 209.85.248.29 (209.85.248.29) 23.153 ms 16.628 ms 18.009 ms
10 * * *
11 yn-in-f138.1e100.net (74.125.139.138) 18.669 ms 16.901 ms 19.463 ms
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hyelton
join:2008-02-29
Rutherfordton, NC | 
I`m on the right, Horrible pic of me though |
I`m just still confused as to how 2 areas and 2 backbones have the same issue. I just emailed the General Manager at my local office and maybe I will get a responce by tommrow, The main IT guy there quit today, He found someone else dont really know where its sad it was very nice and knew what he was doing.
In my area I was the VERY first person to get the 24megs a few months back
I`m currently not at home but I am doing remote desktop to my server and things seem worse tonight than they have been being I haven't seen my speed go any higher than 5 megs tonight, The location that im currently at is through satilite and these speeds are faster Getting about 10 megs down on the satilite internet lol |
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| It looks like they at least gave you the DOCSIS 3 modem when you upgraded. They upgraded me to 24mb on a DOCSIS 2 modem and I couldn't get anything faster than 16mb on that. I was transferred to their "technical guy" when I called the office and asked about getting the modem. I had to get a DOCSIS 3 wireless/modem combination that I don't really like though. I don't know why they don't have any that aren't wireless. |
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hyelton
join:2008-02-29
Rutherfordton, NC | Yea I HATE the gateway device, I put it in Bridged mode. I mean I would had went with something simple if the dang thing had QOS but it doesnt so I deffantly had to Bridge it and bypass everything but just the modem part so I can still use DD-WRT perfectly with my wireless router.
I would BUY my own Modem but we have the phone too and the EMTA modems are about $150 so thats a no go, The non phone modems can be obtained less than $100 |
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| Yeah, mine is bridged too.
When I asked they told me I couldn't even use an emta modem unless it was from them. |
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hyelton
join:2008-02-29
Rutherfordton, NC | I think you can but dont take my word, But it should work just fine you would just give them the normal mac address and then the EMTA mac address and it should work fine. |
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| I know it would probably work if I did that, but I think it would have to be the same gateway modem I have from them now and I wouldn't want to buy one of those. |
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hyelton
join:2008-02-29
Rutherfordton, NC | The TM722g seems nice and good just modem/EMTA only but I cant find a cheap one. |
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| If you ever find one for a good price somewhere and it works for you, please tell me because I would want to get one too |
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| reply to hyelton
Your signal levels are off especially your upstream is way to low. this has to be within 37-52 dbmv, low to mid 40's preferred. mine is usually around 43 sometimes 42 dbmv. and downsteam power level at 0 which is the optimum level. 10 dbmv might be alittle high but it's still within spec. |
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 heels_fan1.20.09 The start of SocialismPremium
join:2003-02-07
Columbia, TN
kudos:1 | said by Lightning7:Your signal levels are off especially your upstream is way to low. this has to be within 37-52 dbmv, low to mid 40's preferred. mine is usually around 43 sometimes 42 dbmv. and downsteam power level at 0 which is the optimum level. 10 dbmv might be alittle high but it's still within spec.
If his CableCo would fix his downstream levels, it would get his upstream a little more respectable.
Wonder why the downstream freqs are not in 6Mhz steps?
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everyone is born ignorant. some are born stupid, others achieve stupidity and the rest have stupidity thrust upon them. |
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 whamelPremium
join:2002-05-09
Hattiesburg, MS
 ·Comcast
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I have an excellent post regarding temperature, network congestion, use of quality cabling and splitters/taps...if needed. Check it out:
»[Speed] Problem with Downstream on MACH20 in Chicago
and if you want to read what I researched and found as an installer myself, check this out:
»Re: [Speed] Problem with Downstream on MACH20 in Chicago
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Bill - Hattiesburg, MS - »www.billhamel.net |
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