my usb works, i called in and someone turned it on for me
Router USBs are used for network storage. If Rogers has modified the Hitron firmware to the point they can control the USB port then your personal data has zero security from Rogers prying eyes.
I'd be taking that Hitron and throwing it in the trash pronto. Rogers will have the ability to steal any and all personal data contained on your private network. This is how identity theft happens. Unsecured home networks.