said by balur:
... make them repeat what they are going to do ...
Because I thought I did ... see my original post above from which I quote ...
said by fan13027:
Before I leave I ask them to confirm that internet service will remain available at the old condo until January 19th -- ten days from now. They say "Yes - of course!"
Half an hour after I leave SHAW's offices my sister calls me and says internet at the condo has stopped working.