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kes601

join:2007-04-14
Virginia Beach, VA
kudos:2
reply to dsenatore

Re: [Northeast] CRC Errors on MI424WR Rev E

There are a couple other threads on here where people were receiving corrupted downloads if the files were over a certain size. They received new routers and it fixed the problem.

Open up a support ticket either on the Direct Forum here, Twitter, or call in and request a new router.


dsenatore

@verizon.net
Yeah, i actually just had them do that. When you say new router was it a different revision router our just a brand new one?

kes601

join:2007-04-14
Virginia Beach, VA
kudos:2
No idea if they got a different revision or not, but the "new" router they received fixed the issue in both cases.


dsenatore

@verizon.net
Well i just got the same REV E router and same exact thing is still happening. Could it be something going on from the ONT out?

hubrisnxs

join:2009-12-30
Fountain Valley, CA
kudos:2
Physical Layer Ethernet can cause Errors and improper grounding can cause CRC as well.

are you hooked up ethernet or coax at the ont,