smrtech join:2009-09-21 Springfield, PA |
to andyjai
Re: Problem with FiosYea, same problem exists on east coast too, not just CA. Slows down alot at night especially. And for me, it's gotten a bit better last few days, I can stream, but still erratic download speeds. I did notice the routing 2 hops out from me changed in last couple days, but core problem still there.
Funny thing, I have an open case on this and a very nice support person calls me every day to see how things are doing. I repeat that this is in their network or CO, not at my house (please don't send another tech!). Have sent him the traceroutes and explanations via email. I told him, I want him to call the local manager and get me an answer about what they think it is - but so far nothing. I just wanted them to say anything, but get zero response. Network Techs say it's all fine...(they told me that once). He'll call tonight and ask me if I have heard anything more about this problem!
It's either bad routing or over-subscription or both. I do get decent performance in general, but there are sites that either hang or I download a PDF and get 1MB/s - this should not be (where I did not have this with Comcast).
FYI - if you are interested, lob and email to the following address and yell, this is what I got from the support person. Change first 2 letters to your state abbrev.
Email: pa.fsc.customer.experience@verizon.com
Go ahead try that, opening a case with support is a total waste of time. Not only will nothing ever get fixed by that, it just wastes everybody's time. |