said by Xtreme2damax:
Has anyone called Verizon yet regarding these issues?
No one is responding in the Verizon direct section.
I called last week when this exact thing started happening to me. I'm in Maryland and the gaming servers I play on are in NY. Some of the them are fine, e.g. 22.214.171.124 gets me a normal ~30 ping. However for two weeks now, 126.96.36.199 gives me around 140. The culprit in this case is tinet-gw.customer.alter.net [188.8.131.52] where it jumps up.
I called Verizon and after getting the person on the phone to go back and talk their "network team" numerous times, their final answer was, "it's just one router, so there's nothing we can do about it."
Funny thing is, I started playing on a new server (also in NY) since my ping went to garbage on the old server, and wouldn't you know it, last night my ping jumped to 120 and has been stuck there since.