said by NormanS:
There only one clue to the actual location of the OP; but NetFixer is clearly pulling prices intended for his "AT&T Southeast" location (which is consistent with the OP's forum choice), which is legacy Bellsouth while I am pulling prices intended for "AT&T West", which is legacy SBC.
And even when you go through the web site front door and place an order for a plan that the web site tells you is available, you can't really count on it actually being what you will get. Recently a nearby neighbor told me that he was able to order 24mbps U-verse HSI, so I took a look to see if AT&T had actually installed a stealth VRAD or fiber fed RT DSLAM somewhere nearby. The web site "confirmed" that my address was able to get the 24mbps U-verse HST, and it kept saying that all the way through the order process until the last page where I had to click a link authorizing the order to be processed. When looking at the details of the order on that page, the 24mbps U-verse HSI had suddenly been replaced with 3mbps FastAccess DSL instead (which is what I already knew was the only service available to my address). Anyone who did not look closely enough on that final order confirmation page would assume that they were going to get 24mbps U-verse HSI. I later checked with the neighbor, and he had indeed just clicked through the confirmation page, and had actually been hooked up with 3mbps DSL. He was pissed, but he had in effect signed a one year contract in order to get a promo price, and he was stuck with the 3mbps DSL service (but I checked, and at least he had a good clean signal).
Caveat Emptor is the one thing that governs all dealings with AT&T.--
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