| AZ- DNS Servers Down? A total mess in East Valley Phoenix AZ this morning. Anything requiring Cox DNS look-up is failing. Ping Plotter showing numbers on the few sites that ping but no names. I can IP address into sites that I know (have my own). Everything else is PAGE NOT FOUND.
Quick help and confirmation would be appreciated. |
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 CoxTech1VIP
join:2002-04-25
Chesapeake, VA
kudos:72 | Yes we are currently investigating DNS issues at this time. |
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| reply to swingtrader
Same in LV. Using openDNS for now and pages are loading quickly again. |
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| reply to swingtrader
same issue, chandler,az. i contacted cox via online chat and they said they were upgrading something and they dont have an eta. bs. |
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CoxTech1VIP
join:2002-04-25
Chesapeake, VA
kudos:72 | The DNS issues aren't upgrade related. We're actually investigating a customer equipment related cause but don't have more to say at the moment. You can try the following which I believe will work as an effective workaround:
»ww2.cox.com/residential/support/···00000000 |
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| Just chiming in, having the same issues. 85032 zip. |
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| reply to CoxTech1
said by CoxTech1:The DNS issues aren't upgrade related. We're actually investigating a customer equipment related cause but don't have more to say at the moment. You can try the following which I believe will work as an effective workaround:
»ww2.cox.com/residential/support/···00000000
Same problems here in Tucson. Tried the workaround suggested by CoxTech1 but it didn't work. |
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| reply to swingtrader
I am in Tucson and having the same issues. I switched to DNS servers 209.242.128.101 and 68.6.16.30 (configured in the router) and now all is well. I used the program DNSBench to find the fastest servers. |
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| reply to swingtrader
Workaround working here but very slow look up. |
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| reply to swingtrader
I don't use COX's nameservers because they've always been unreliable and they redirect failed lookups to some crappy advertising page. |
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CoxTech1VIP
join:2002-04-25
Chesapeake, VA
kudos:72 | reply to swingtrader
Meanwhile if anybody is using a Netgear router we're asking that you reboot it and please check for and apply any firmware updates that may be available. |
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| reply to swingtrader
D Link router here. |
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| reply to kirkcarp9
Same issue is 85338. I started troubleshooting on my end and decided to check here first. |
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| reply to swingtrader
I was having the same issues in downtown Phoenix (85004 ZIP code) before I left for work this morning. Strangely enough, my connection at work (same ZIP code) through Cox Business does not seem to be having any issues. |
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| reply to swingtrader
85043 here
Having connection issues as well. I thought it was the construction going on outside! |
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CoxTech1VIP
join:2002-04-25
Chesapeake, VA
kudos:72 | This *may* be related to the issues everybody is having:
»WNDR3700v1/AV 1.0.16.98-dns BETA RELEASED!! FIXES DNS BUG!! |
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| Down in Glendale, AZ as well. Moto SBG surfboard modem/router, requires Cox to update from their end. |
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CoxTech1VIP
join:2002-04-25
Chesapeake, VA
kudos:72 | Motorola isn't impacted except for experiencing symptoms of the problem. |
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| That isn't the case...I've tried rebooting my Moto Surfboard twice this morning, still same DNS issue on all devices. Moto is NOT in the clear. |
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CoxTech1VIP
join:2002-04-25
Chesapeake, VA
kudos:72 | That's what I was trying to explain. Since you're using Motorola you'll only experience the symptoms of the problem which will be DNS failures. So far it appears to be only certain Netgear firmwares that are contributing to the problem. |
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