reply to DrDrew
Re: [OK] Another day, another Cox outage Well that test doesn't work. The modem will not give a new IP address without a reboot.
Apparently I'm going to have another day of hell fighting this thing today.
Yes, the modem must always be rebooted when connecting a different device to refresh the CPE bridging table. Our ability to connect to the modem remotely will not be affected.
I just called in as it happened again (2x in 30 minutes).
At first, the tech could not see the modem. I rebooted and he was able to see and said he saw the problem as the modem switching frequencies. He wasn't sure why - signal or line problem most likely - but has someone coming out in 2 hours, so at least hopefully they'll catch it during the act for once.
What would cause it to switch, and if I am bonding 4 channels, shouldn't it be able to maintain connection better via multiple channels?
Tech just left, no problems found (surprise?).
We swapped back to my old 3010 to see if it makes any difference.