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UmmaGumma

join:2011-06-19

[Win7] > Why would a LAN adapter stall?

I was transferring some files from a desktop to a laptop over a wired gigabit LAN. Somewhere during the process it stopped giving the 'location no longer available' error.

I noticed that the Icon on the taskbar had changed to 'No Internet access', so I thought the modem/router was rebooting for some reason, but it wasn't. The notebook still had web access.

Digging further, I found that the desktop had no LAN access at all. Device manager showed nothing unusual, nor could I find anything in the Windows Firewall. None of the Trouble shooting guides or utilities could find anything.

Upon a full PC reboot, it came back and has been working fine ever since, including file transfers across the LAN

OS is Win 7 64 Bit Home
LAN adapter is motherboard mounted and is Gigabit.


aguen
Premium
join:2003-07-16
Grants Pass, OR
kudos:2

There are several possible reasons why this problem occurred, however you should start trying to figure it out by looking in the Event Viewer, to see if anything network/dhcp related happened around the time of the loss of network connectivity, then we can make a better assessment of what needs to be done.


UmmaGumma

join:2011-06-19

I keep forgetting about the Even Viewer, partially because I can't read it.

I believe this was the first error:

Log Name: System
Source: yukonw7
Date: 1/30/2013 1:52:36 PM
Event ID: 101
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: (Desktop Name)
Description:
Driver status 1
Event Xml:

101
2
0
0x80000000000000

140661
System
GWDX4300

\Device\NDMP5
Marvell Yukon 88E8071 PCI-E Gigabit Ethernet Controller
000008000200380000000000650007E000000000000000000000000000000000000000000000000073 6B676573697271



Then a few near duplicates of that with slightly different Binary Data, then this:


Log Name: System
Source: bowser
Date: 1/30/2013 1:56:48 PM
Event ID: 8003
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: (PC Name)
Description:
The master browser has received a server announcement from the computer (Laptop Name) that believes that it is the master browser for the domain on transport NetBT_Tcpip_{4E34BFB9-3FA8-4AD2-A105-21F4AC8BE102}. The master browser is stopping or an election is being forced.


aguen
Premium
join:2003-07-16
Grants Pass, OR
kudos:2
reply to UmmaGumma

What version of the Win7 x64 Marvell driver are you using? The most current one available is ver. 11.45.4.3

The 2nd. event listed regarding the "browser" is not important to this issue, I'm assuming you have multiple PC's on your network and one of them had assumed the "master browser" role.


UmmaGumma

join:2011-06-19

Device Manager shows 11.22.3.9, date 9/28/2009

I know you're going to say Update, but that always makes me skittish.

There are multiple computers, but only two running Win7 and they were the only ones powered up at the time. I'm not sure if either is a Master.


aguen
Premium
join:2003-07-16
Grants Pass, OR
kudos:2
reply to UmmaGumma

Create a system restore point, then install the latest driver. It's been available since last March and no problems reported. IF, you get any issues related to the new driver, then restore your system from the restore you created.

The "browser" in this case is a feature in most recent Windows OS's. It pertains to finding/providing network resources on a LAN. There can be only one master browser on a lan at a time.


UmmaGumma

join:2011-06-19

When I try to update through the Device Manager, it tells me I have the most current version.

I'll try to attach some screen caps.....


Sandman
Premium
join:2002-07-10
Strafford, MO

You can get the driver directly from Marvell here »www.marvell.com/support/download···24147989

Device Manager is just using Windows Update, and therefor may not have the latest version.
--
Rule #62: Don't take yourself so damn seriously!


aguen
Premium
join:2003-07-16
Grants Pass, OR
kudos:2
reply to UmmaGumma

You will need to get the latest driver from the Marvell website. If the manufacturer has a later driver for their hardware, don't rely on MS to provide it.


UmmaGumma

join:2011-06-19

Looks like it upgraded OK, so I guess we'll see what happens.

Still not sure why it stalled to begin with.

aguen
Premium
join:2003-07-16
Grants Pass, OR
kudos:2

said by UmmaGumma:

Looks like it upgraded OK, so I guess we'll see what happens.

Still not sure why it stalled to begin with.

There are other possibilities that "could" cause a problem like this but getting the latest driver installed is the best first step.

Hopefully you'll have no further problem of a similar nature.