Symtex
join:2005-04-06
Burnaby, BC
kudos:15 | reply to StarBuck
Re: [BC] telus' crappy tv audio dropouts are driving me to shaw did you guys take the time to report to TELUS the audio drop outs ? BTW, It could be coming from the source and not be related to TELUS at all. I have experience the audio drop out on HBO too. So please report them.
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I may work for, but do not necessarily represent the views and beliefs of TELUS Communications. |
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| Hi Symtex,
Yes , my wife called into Tech support ( she was off the first day it occurred) was told that there was nothing wrong  lol
She gave up trying to explain what an audio dropout was, and instead complied to me that I was causing it , as Telus said that nothing was wrong .... Sigh .... |
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Symtex
join:2005-04-06
Burnaby, BC
kudos:15 | a decoder card was swapped out yesterday and we are monitoring the situation.
I wouldn't expect an front line guy to understand that but it should have open a ticket at least. Either way. It should be resolved now
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I may work for, but do not necessarily represent the views and beliefs of TELUS Communications. |
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StarBuck
join:2011-01-16
Port Coquitlam, BC | Symtex,
Thanks for looking into this , I may be a "testy" customer, but I do appreciate your efforts.
At least I can show my wife that I wasn't causing the "nonexistent problem" LOL |
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Symtex
join:2005-04-06
Burnaby, BC
kudos:15 | said by StarBuck:Symtex,
Thanks for looking into this , I may be a "testy" customer, but I do appreciate your efforts.
At least I can show my wife that I wasn't causing the "nonexistent problem" LOL
Marital counselor is my second job ! j/k. that's why I hang around here. to fix a few wrong.
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I may work for, but do not necessarily represent the views and beliefs of TELUS Communications. |
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