said by ertlkrtrt :
That looks like a Moto 25XX STB, not a 6XXX series STB.
Definitely SD only, no HD, no mpeg-4 support.
Have you tried going to the NHL channel descibed by the OP?
What do you see?
Do you get to order a new STB?
I called fios up and was told that if I upgrade my free for life sd box, I would now have to pay the monthly rental fee for the new box....