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schnauz

join:2007-12-10
Nepean, ON
Reviews:
·TekSavvy Cable
·Start Communicat..

1 edit

Outage on Fallowfield POI?

Anyone else out in Ottawa in the Barrhaven area? Connection went down around 12:05PM and hasn't come back up. Then again, it's awful windy out there, wouldn't surprise me if there's a line down somewhere...

Nevermind, it came back up on its own a minute ago, although one of my upstream channels is missing.

booj

join:2011-02-07
Richmond, ON
I work near there and there was a power spike in the area at 12:05. All computers not on a UPS rebooted.


TSILiz
Premium
join:2012-08-20
kudos:6
reply to schnauz
Hi There,

No known issues, if it goes down again please contact us in the direct forum to troubleshoot.

ry29

join:2010-05-12
reply to schnauz
yes, same here. My cable went down around 10:13am and Nest (according to logs):
16 consecutive T3 timeouts while trying to range on upstream ...
continued over and over.
Just rebooted modem and back up, but missing Channel 1 on upstream.

This is on richmond2.cable.teksavvy.com


d4m1r

join:2011-08-25
Reviews:
·Start Communicat..
reply to schnauz
Same....Cable did for sure go out this morning at around 10am, but it returned fairly quickly:

Jan 01 1970 00:00:13 6-Notice Cable Modem Reboot due to MDD Loss ;CM-MAC=00:23:74:f6:xxxx;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Jan 31 2013 09:52:48 5-Warning T202.0 Lost MDD Timeout;CM-MAC=00:23:74:f6:xxxx;CMTS-MAC=00:12:43:a9:xxxx;CM-QOS=1.1;CM-VER=3.0;
Jan 31 2013 09:52:45 3-Critical T05.0 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=00:23:74:f6:xxxx;CMTS-MAC=00:12:43:a9xxxx;CM-QOS=1.1;CM-VER=3.0;
--
www.613websites.com Budget Canadian Web Design and Hosting

rdcanuck

join:2010-09-22
Nepean, ON
Reviews:
·TekSavvy Cable
reply to schnauz
My modem also rebooted at 09:53 today. I am on Richmond POI though (at least I think I am??)

Jan 31 2013 10:06:07 3-Critical T05.0 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=3c:75:4a:6a:59:ef;CMTS-MAC=00:0f:90:28:1c:0a;CM-QOS=1.1;CM-VER=3.0;
Jan 31 2013 09:54:22 5-Warning Z00.0 MIMO Event MIMO: Stored MIMO=-1 post cfg file MIMO=-1;CM-MAC=3c:75:4a:6a:59:ef;CMTS-MAC=00:0f:90:28:1c:0a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:41 3-Critical D02.0 DHCP FAILED - Request sent, No response;CM-MAC=3c:75:4a:6a:59:ef;CMTS-MAC=00:0f:90:28:1c:0a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:34 3-Critical T05.0 SYNC Timing Synchronization failure - Loss of Sync;CM-MAC=3c:75:4a:6a:59:ef;CMTS-MAC=00:0f:90:28:1c:0a;CM-QOS=1.1;CM-VER=3.0;
Jan 01 1970 00:00:13 6-Notice Cable Modem Reboot due to MDD Loss ;CM-MAC=3c:75:4a:6a:59:ef;CMTS-MAC=00:00:00:00:00:00;CM-QOS=1.1;CM-VER=3.0;
Jan 31 2013 09:52:51 5-Warning T202.0 Lost MDD Timeout;CM-MAC=3c:75:4a:6a:59:ef;CMTS-MAC=00:0f:90:28:1c:0a;CM-QOS=1.1;CM-VER=3.0;

Traceroute shows richmond2.cable.teksavvy.com as first external hit followed by richmond1.cable.teksavvy.com.
Which POI does that indicate?


d4m1r

join:2011-08-25
Fallowfield POI which is somewhere on Richmond road....

rdcanuck

join:2010-09-22
Nepean, ON

1 recommendation

Ummm...Actually I just found through another post that it is Richmond POI (in Westboro).
Falllowfield POI traces show up as fallowfield1.cble.teksavvy.com