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c24

@rogers.com

Teksavvy - Offer Cable outside -- KW area??

Hi, I am currently on rogers express plan --with 60 gb cap. I am unsatisfied with this plan and Rogers in general.

I am just wondering does Teksavvy offer cable internet services in Baden. If so, how would you rate their service in this area.

I checked using their online service checker, but the first time the output allowed me to select 3 different plans. I waited a day and then I inputted my postal code and it said they didn't offer any services.



TSI Marty
Premium
join:2012-11-22
Chatham, ON
kudos:5

Thank you for your inquiry, we would be happy to assist you but we would require your complete service address for qualification purposes to ensure the information we are providing is the up most accurate. Once we have your complete service address we can proceed to assist you.

To avoid downtime and hassle with activation we could proceed with a transfer request, which would mean you follow these steps:

1. Ensure your address is serviceable with TekSavvy
2. Call Rogers and place a cancellation no earlier than 12 calendar days, but as far as 30 calendar days
3. Contact us right back to place an order for activation to be the same day your Rogers disconnect is scheduled.
4. Ensure that you are using a different modem then your Rogers service is active on to avoid downtime
5. Provide the exact service address Rogers has your services active at
6. Make sure the name on the bill is the same as the TekSavvy account.

Provided these easy steps are followed we should have no issue proceeding with a transfer, no technician required.

The packages available in Kitchener are the Cable 28, Cable 18 and Cable 6. I have below a pricing break down of our 3 most popular plans on a 300gb cap with a modem purchase:

Cable 6

Lite Cable 6 $30.95 $30.95
Cable Service Activation. $65.00
Thomson DCM425 $75.00 $75.00
Cable Activation Fee Discount -$20.00
Hardware Shipping $10.00

Subtotal $160.95
ON HST $20.92
Total: $181.87

Monthly Recurring Costs
Lite Cable 6 $30.95 $30.95

Subtotal $30.95
ON HST $4.02
Total: $34.97

Cable 18

Express Cable 18 $39.95 $39.95
Cable Service Activation. $65.00
Technicolor DCM476 $99.00
Cable Activation Fee Discount -$20.00
Hardware Shipping $10.00

Subtotal $193.95
ON HST $25.21
Total: $219.16

Monthly Recurring Costs
Express Cable 18 $39.95 $39.95

Subtotal $39.95
ON HST $5.19
Total: $45.14

Cable 28
Extreme Cable 28 $46.95 $46.95
Cable Service Activation. $65.00
Technicolor DCM476 $99.00
Cable Activation Fee Discount -$20.00
Hardware Shipping $10.00

Subtotal $200.95
ON HST $26.12
Total: $227.07

Monthly Recurring Costs

Extreme Cable 28 $46.95

Subtotal $46.95
ON HST $6.10
Total: $53.05

If you would like to send us a email or post in the direct forum we can qualify you to ensure serviceability and complete step 1!!

Martin


cidknee0

join:2009-02-28
reply to c24

Baden is tricky, I looked for a customer and it came up blank, but I know they have Robbers.

Id post in the direct forum.



TSI Marty
Premium
join:2012-11-22
Chatham, ON
kudos:5
reply to c24

»TekSavvy Direct

If you post in there with your complete address we can submit a qualification request to verify if your address is TekSavvy cable serviceable.



creed3020
Premium
join:2006-04-26
Kitchener, ON
kudos:2
reply to c24

I thought we've had other folks from out that ways post about being TPIA serviceable by the KW POI, but it's best to get TSI to qualify the exact address.