said by elray:
We've seen the same actions in California, for two years, where TWC would automatically re-promo/re-rate us (downward) without asking -what I would call "Most favored nation treatment".
They don't do this in the DFW area. Both my son and myself have internent only service. For both of us, we have had to call in to get the price we were paying for a plan dropped to the current market rate, not a promo. We were paying the old rate, TWC introduced a new plans that forced the rate for the old plan down. They did not drop our price until we called in