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Symtex

join:2005-04-06
Burnaby, BC
kudos:21
reply to Starbuck_

Re: [BC] telus' crappy tv audio dropouts are driving me to shaw

a decoder card was swapped out yesterday and we are monitoring the situation.

I wouldn't expect an front line guy to understand that but it should have open a ticket at least. Either way. It should be resolved now
--
I may work for, but do not necessarily represent the views and beliefs of TELUS Communications.

StarBuck

join:2011-01-16
Port Coquitlam, BC
Symtex,

Thanks for looking into this , I may be a "testy" customer, but I do appreciate your efforts.
At least I can show my wife that I wasn't causing the "nonexistent problem" LOL

Symtex

join:2005-04-06
Burnaby, BC
kudos:21
said by StarBuck:

Symtex,

Thanks for looking into this , I may be a "testy" customer, but I do appreciate your efforts.
At least I can show my wife that I wasn't causing the "nonexistent problem" LOL

Marital counselor is my second job ! j/k. that's why I hang around here. to fix a few wrong.
--
I may work for, but do not necessarily represent the views and beliefs of TELUS Communications.