Reviews:
 ·Cox HSI
| [NV] Las Vegas Speed Increase? i see Cox Las Vegas has updated their site with their new speeds and i have seen people posting about their new speeds in Las Vegas on another thread
but i have not received a speed increase yet still getting the same speeds as before anyone else not get the upgrade in Las Vegas yet? |
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Reviews:
·Cox HSI
| Bryant, I personally think as much as you have drove the couple NV cox guy's crazy on here. They are probably messing with ya :P j/k though. Knowing you, you have probably already tried hard resetting the modem, to see if it would pick up maybe a new config correct? |
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| hahahah yes that thought did cross my mind :P
yes i did a hard reset on my modem several times |
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 CoxVegas
join:2011-07-25
Las Vegas, NV
kudos:2 | reply to bryant313
said by bryant313:i see Cox Las Vegas has updated their site with their new speeds and i have seen people posting about their new speeds in Las Vegas on another thread
but i have not received a speed increase yet still getting the same speeds as before anyone else not get the upgrade in Las Vegas yet?
PM sent. |
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Reviews:
·Cox HSI
| reply to bryant313
said by bryant313:hahahah yes that thought did cross my mind :P
yes i did a hard reset on my modem several times
Well maybe the update hasn't fully spread yet. I know when they updated ultimate in my market, the new speed's took effect the 1st of last november. So it may kick in tomorrow, either way I know NV cox guy's look over the forum's, and probably know your modem's mac address by heart. Which I am sure if there is a problem they will correct it, and get you right. Are you a ultimate tier customer? |
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Reviews:
·Cox HSI
| reply to CoxVegas
said by CoxVegas:said by bryant313:i see Cox Las Vegas has updated their site with their new speeds and i have seen people posting about their new speeds in Las Vegas on another thread
but i have not received a speed increase yet still getting the same speeds as before anyone else not get the upgrade in Las Vegas yet?
PM sent. See this little bugger already posted before i could reply again :P, BTW just joking CoxVegas  . |
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CoxVegas
join:2011-07-25
Las Vegas, NV
kudos:2 | said by lilstone87:See this little bugger already posted before i could reply again :P, BTW just joking CoxVegas .
Jinx! You owe me a Coke.  |
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| reply to lilstone87
i am a premier user with a D3 modem |
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Reviews:
·Cox HSI
| reply to CoxVegas
Thank You so much CoxVegas like lilstone87 said i probably drive you and Cox_LV_Eng nuts but you guys are awesome and helped numerous times and this is why i love Cox cable so much 
the support you get is far superior to a lot of of other isp's i really appreciate the help you guys have given me over the last few years cheers guys |
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Reviews:
·Cox HSI
| So I am guessing he took care of you? Btw CoxVegas you owe me!! Damn you..... j/k |
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| its being resolved as we speak |
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Reviews:
·Cox HSI
| said by bryant313:its being resolved as we speak
Cool, and issue's can be expected when speed increase's happen. I am sure CoxVegas , and them looking at the forums here today. Has made them aware of it . |
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| reply to bryant313
I too have yet to receive the increase, must be staggered or something? :\ |
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Reviews:
·Cox HSI
| said by Steve1012:I too have yet to receive the increase, must be staggered or something? :\
I am sure you guy's will get your speed bump soon enough. They are aware of the problem, I am sure they will find, and fixed the problem asap. |
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| reply to bryant313
I too have yet to receive the increase, tried rebooting router several times. Must be staggered or something. |
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| My modem rebooted on its own last night, I rebooted again this morning for good measure however my downstream on premier has not changed at 27mb but my upstream is testing at 11mb, so I am sure I have the new config file. SB6120 showing 4 downstream channels and 2 upstream channels locked. Is this right?
Downstream Bonding Channel Value
Channel ID 63 64 71 72
Frequency 849000000 Hz 855000000 Hz 873000000 Hz 879000000 Hz
Signal to Noise Ratio 37 dB 37 dB 38 dB 37 dB
Downstream Modulation QAM256 QAM256 QAM256 QAM256
Power Level
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
7 dBmV 6 dBmV 6 dBmV 5 dBmV
Upstream Bonding Channel Value
Channel ID 2 3
Frequency 31700000 Hz 23600000 Hz
Ranging Service ID 451 451
Symbol Rate 5.120 Msym/sec 5.120 Msym/sec
Power Level 43 dBmV 41 dBmV
Upstream Modulation [1] QPSK
[2] 16QAM
[3] 64QAM
[1] QPSK
[2] 16QAM
[3] 64QAM
Ranging Status Success Success |
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1 edit | yep same here
i am on the premier tier with a d3 8x4 modem
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| reply to bryant313
Mine is pretty much the same as the last two, ~27 down, ~11 up on a SB6180 with 8 channels down and 2 up.
Modem rebooted last night by itself:
2013-01-31 00:52:05 3-Critical �”7954.20 Resetting the cable modem due to docsDevResetNow
I haven't had a chance to reboot it again manually but I'll try in a bit and see if it makes a difference. Not a huge deal, I'm sure it'll work itself out in a few days. |
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| i was told i was not able to get my speed increase due to my packet loss issue that has been going for a week now
i think that is not true however but i will see what happens after my tech visit today |
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