Chances are you need a new Drop and the Guy you got was to frigging lazy to do it. The Only time what he said would be true is if you home was fed by Encap wires, and you had 2 lines already and needed a third pair then, and only then would that be even close to right. cause you would need a new wire run from the Underground ped to your home. If its Pole fed though No reason a new aerial drop could not be strung. -- Every time Someone leaves Sympatico an Angel gets its wings.