Hi all, started the service on Monday right on schedule, but I'm barely getting 5Mbps download on speed test. I was expecting something faster, somewhere closer to 10Mbps. I have the Comtrend 5072 modem. I'd appreciate any help.
Heya. I've got your account here; I'll have a tech give you a call shortly to take a look into that for you.
It looks like I'm a bit far from my CO, so that explains my speed. Appreciate the call, Nick.