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kittyburgers

join:2012-01-31
reply to labattman

Re: [INTERNET] Cannot update to new version of Cogeco Security S

You'd be wrong in thinking that. It is most certainly not in Microsoft's best interest to have a flawed security product of this magnitude. That is one of the reasons they went ahead and offered Security Essentials for free, and it wasn't a moment too soon. Microsoft Security Essential is sure as hell updated more then once a month (usually at least once a day). This also happens in the background without any user intervention necessary and a minimum of resources.


schneks

join:2013-03-04
N7W 0A2
reply to Cogeco_Aaron

Hi Cogeco Aaron....Someone asked you about the problem with re installing Cogeco Security. I have the same issue . It says I have conflicting program and trys to uninstall it...It works to about 75% then stops and says to do it manually...but I have no idea what the conflict is....I have talked to Cogeco, and no help so far, and to Microsoft..and still not sure what to do.....would appreciate any help



Asawulf
Ignorance is bliss
VIP
join:2005-08-17
Trois-Rivieres, QC
kudos:4

Did you uninstall the previous version with the Config Panel or by using the specific uninstall tool ?

Please use this tool : »ftp://uninstall-tool:unist@ftp.custome···ure.com/ and wait for it to finish the uninstallation of previous versions that might have been in error/unremoved; note that the tool will reboot your computer when done in 95% of the times (when removing startup apps from the suite if they're still there)

And then reinstall the security suite.

Keep us informed how that went