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Clinton Township, MI
reply to Morac

Re: I returned mine and and had $2 pulled from the bill

said by Morac:

I returned mine last month. Comcast charged me a $2 service change fee to do so. Can't win either way.

Then why not walk in and hand them a made up invoice and charge them an “inconvenience fee”? There used to be services centers all over the place, now, I have to drive 10 miles to the nearest one. There were 2 within 5 miles 2 years ago. Therefore, I’m having to drive further because they can have a truck drop by and pick it up. All’s fair. A fuel surcharge, a inconvenience fee, even a nuisance fee. If anything, you will confuse the hell out of the lady behind the bullet proof glass.