Topic 'Sloooooooooooooooooooooooow in kitchener...AGAIN' in forum 'TekSavvy' - dslreports.com

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 22:57:00 EDT

anon posted : »www.speedtest.net/result/2761546238.png

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 21:55:15 EDT

s_horty_s88 posted :

said by dmitry_tek:

(youtube clip)
switching DNS to opendns.com seems to help.

LOLOLOLOL hahahahha

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 21:53:45 EDT

dmitry_tek posted :

»www.youtube.com/watch?v=FG1AQcGGSec

Hmm switching DNS to opendns.com seems to help. All pages load fast now.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 21:52:03 EDT

s_horty_s88 posted : I know, I'm loading images like I'm on my 56k! THIS NOSTALGIA IS AMAZING!

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 21:51:52 EDT

I_needhelp posted : YORK POI is painful right now:

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 21:50:32 EDT

s_horty_s88 posted :

said by teksavvykw05 :

Really slow in Waterloo tonight. This is after a an outage from last night.

DNS resolution seems really slow, but switching my DNS to 8.8.8.8 (Google) seems to be a work-around. Although I don't like using Google for DNS.

Teksavvy, get it together! I might as well switch back to the big guys.

How do you do that?

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 21:50:25 EDT

Tidus14925 posted : it's completely ****** in London as well. I'd post a speedtest but it's been 3 minutes of connecting to display the download speed.

»www.speedtest.net/result/2761500530.png

"F"

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 21:49:52 EDT

anon posted : Really slow in Waterloo tonight. This is after a an outage from last night.

DNS resolution seems really slow, but switching my DNS to 8.8.8.8 (Google) seems to be a work-around. Although I don't like using Google for DNS.

Teksavvy, get it together! I might as well switch back to the big guys.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 21:48:13 EDT

darcmage posted : Milton:

[att=1]

Looking at the bandwidth graphs on the router, it looks like this started around 9:30. Unscheduled maintenance?

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 21:34:57 EDT

s_horty_s88 posted : [att=1]

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 21:34:53 EDT

Khuji posted : It's incredibly slow in Comstock, as well.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 21:31:06 EDT

jibby posted : something seriously wrong on Dupont POI right now too

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 08 Jun 2013 21:29:24 EDT

s_horty_s88 posted : WTF is going on. since last nights down time, my internet's been shaky.

I just did a speed test when i was spiking between 30-999 ms ping in World of Tanks.

[att=1]

yeah, WTF? REALLY?|

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Mon, 11 Mar 2013 22:19:03 EDT

mgarraway posted : Confirming that my evenings have also gotten super slow over the last week or two, kitchener poi. currently averaging around 4Mb down, on a 28/1 connection.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Mon, 11 Mar 2013 21:55:43 EDT

anon posted :

said by Nagilum:

I've noticed the same trend. Steam downloads cap at about 300-400kB/s in the evening but full speed in the afternoon. This is on 28/1 cable service.

I'm experiencing the exact same issue... evenings are terrible and streaming tonight seems like a pipe dream.

What good is 28/1 if you can only get sufficient speeds while you're not at home to enjoy it?

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Mon, 11 Mar 2013 20:34:06 EDT

Nagilum posted : I've noticed the same trend. Steam downloads cap at about 300-400kB/s in the evening but full speed in the afternoon. This is on 28/1 cable service.
--
"The Net interprets censorship as damage and routes around it." - John Gilmore, 1993

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Mon, 11 Mar 2013 14:13:27 EDT

oxfordwhite posted : I notice similar issues in KW. We have both Rogers and TSI. Both suffer in the evening with TSI suffering the most esp for streaming.

Since I do not have TV, watching a programme on like ctv, citytv, cbc, global have some buffering issues. I have had short choppy sound from a few radio streams but they usually even out.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Mon, 11 Mar 2013 14:05:50 EDT

s_horty_s88 posted :

Comparison, to mid-day (2:00 PM)

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sun, 10 Mar 2013 21:15:19 EDT

s_horty_s88 posted :

Yeah, normal, huh?

Teksavvy, you need to come out and say wtf is going on. This is been happening on and off for weeks/months now.

Ping times, up and down, speeds, up and down.

Only going to get worse within the next hour or so:

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sun, 10 Mar 2013 17:33:49 EDT

DJRiful posted : AGAIN!

Started like about 10min ago, 5:23PM... 0.50 Mbps Down rate...
--
Teksavvy.com + 300GB Bandwidth awesomeness!

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 09 Mar 2013 23:54:36 EDT

anon posted : Yeah...there was some slowdown at about 4:30pm till what, 5:30-6:00pm? Everything seems speedy and back to normal now. All this while in the mist of a price hike. Quebec pricing seems to be so inflated. I can't help but feel robbed.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 09 Mar 2013 16:30:53 EDT

Neo posted : Montreal here too. Vent+online gaming is unplayable, ping in the thousands. What the hell is going on? I almost never have any problems with Teksavvy.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 09 Mar 2013 16:24:54 EDT

DJRiful posted : Holy smoke....

MONTREAL southshore - »www.speedtest.net/result/2562512721.png
--
Teksavvy.com + 300GB Bandwidth awesomeness!

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Fri, 08 Mar 2013 23:04:58 EDT

b3l posted : Same problem here. Streaming has been impossible, especially in the evening. Except I'm in Toronto, not Kitchener.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Wed, 06 Mar 2013 21:27:04 EDT

s_horty_s88 posted : 4.5mb download on speedtest.net tonight! noticed when I couldn't watch youtube.

Ping seems OK tonight though.

Odd.

& last night at this time I was getting 70ms of extra ping.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Thu, 28 Feb 2013 10:12:21 EDT

HungryTenor posted : Seeing the same thing, even occasionally now (around 10 AM). Things are fine, things are fine, massive slowness and 5 second pings, things are fine...

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Thu, 28 Feb 2013 08:54:54 EDT

c2roth posted : I did notice that the browser felt very slow last night at home, and my VPN connection/RDP session to a client was not performing well either. It felt like it keep dropping and picking up again but Windows didn't go so far as to say the connection was completely lost.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Wed, 27 Feb 2013 21:23:24 EDT

s_horty_s88 posted : the fuck is going on?

really?

so it was ok for a week or so there, after the upgrades or whatever, then here we are, right back up to an additional 100m/s ping in peak times.

that didnt take long at all.

stay classy teksavvy

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Tue, 05 Feb 2013 23:18:24 EDT

s_horty_s88 posted :

Tracing route to tsi.teksavvy.com [206.248.155.70]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms unknown [192.168.1.1]
2 10 ms 7 ms 9 ms 10.125.108.1
3 14 ms 13 ms 11 ms gw01.mtth.phub.net.cable.rogers.com [66.185.89.3
3]
4 10 ms 9 ms 9 ms kitchener1.cable.teksavvy.com [24.246.55.38]
5 63 ms 65 ms 63 ms kitchener4.cable.teksavvy.com [24.52.255.65]
6 59 ms 62 ms 59 ms 2120.ae0.agg01.tor.packetflow.ca [69.196.136.77]

7 67 ms 67 ms 67 ms 206.248.155.237
8 70 ms 70 ms 72 ms 206.248.155.70

Trace complete.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Tue, 05 Feb 2013 23:15:58 EDT

s_horty_s88 posted : [att=1]

seriously, still?

wtf, why am i getting all this extra ping, when I normally get about 40-50ms less?

I HAD 410 MS PING SPIKES TODAY FOR OVER 30 MINUTES. CAN SOMEONE EXPLAIN/ADDRESS THIS?

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 02 Feb 2013 23:31:49 EDT

tonytoronto posted : Not sure if this related, but on the Dupont poi i'm seeing all sorts of weird stuff and looooong pings. Online playing not possible and voip going nuts. All stats on modem look good. Kids are getting pissed from lack of playing :-)

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 02 Feb 2013 23:06:27 EDT

stevey_frac posted : I'm currently seeing slow speeds on the KW POI.

Can't stream netflix at high bitrates either, even though, technically it seems like I should have the bandwidth. Can't pull the 7 mbit stream, and the auto settingi s giving me the 1750 kbit video stream.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 02 Feb 2013 11:42:07 EDT

funny posted : 444444444444444444444444444444

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Sat, 02 Feb 2013 07:00:32 EDT

anon posted : Have a look at start communications. I was having really slow speeds with TS, switched over to start and been full rate since (45/4 mbit). May switch back to TS when they get aggregated, but for now much faster speeds on start.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Fri, 01 Feb 2013 11:57:44 EDT

The Mongoose posted :

said by s_horty_s88:

said by The Mongoose:

So #4 then. :)

Still, what this customer is experiencing sounds pretty severe...possibly more than one thing going on.

I've complained several times in the past about ridiculous ping times, and I've run tests to show, and produced the evidence, yet it's always ignored. Last night was at an all time low, I literally couldn't use the internet browser for any media at all. Hobby of mine, online gaming, not possible the last few evenings with an extra 150 ms ping. Line levels are all ok, I've been on the phone with tech support several times in the past, and we've all gone over everything multiple times.

Kitchener had similar problems about a year-ish ago, the POI was severely overloaded, and they needed to put a stop-sell in place. Once they upgraded the links, it was resolved, except certain peak times, you'd notice a little bit of a hit. Now, it's terrible in peak times.

We had some pretty severe issues on my POI (Dupont) a couple of times. The first time it actually wasn't TSI's links at fault, but rather Rogers' CMTS. The second time it was just old-fashioned congestion, and there were serious delays getting the upgrades installed.

The kind of pings you're describing probably could be caused by the backhaul issue...but I'm not sure how likely it is that this is the only problem. Doesn't sound like most users affected are suffering nearly as much. Best advice I can give is to wait until the backhaul loading is resolved and see if it solves the problem.

In the meantime, you can push this in the direct forums, but if you're not getting any traction I don't think anyone would blame you for trying out a different provider. If, for example, you switched to Start, you'd be off the Kitchener POI and the TSI backhauls. If the problem persists, you'll know for sure it's Rogers/your node.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Fri, 01 Feb 2013 11:41:08 EDT

s_horty_s88 posted :

said by The Mongoose:

So #4 then. :)

Still, what this customer is experiencing sounds pretty severe...possibly more than one thing going on.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Fri, 01 Feb 2013 11:35:55 EDT

The Mongoose posted : So #4 then. :)

Still, what this customer is experiencing sounds pretty severe...possibly more than one thing going on.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Fri, 01 Feb 2013 06:49:03 EDT

TSI Marc posted : I just posted here: »Re: [Cable] Peak hours SUPER slow!
--
Marc - CEO/TekSavvy

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Thu, 31 Jan 2013 23:17:23 EDT

The Mongoose posted : Four basic possibilities:

1) POI
2) Node
3) Line
4) Random insanity

We can try to rule out the first 3. Can you post your line stats? Odds are this has nothing to do with it since you get good daytime speeds but might as well check. As for POI and node...if it's POI, every Teksavvy customer on that POI will be having similar issues. I don't think that's the case, but someone from Tek can check into it. For Node, the only way to tell is to ask neighbors on cable internet to check their speeds at peak hours...if it's node, odds are at least some of them will be experiencing similar issues.

Re: Sloooooooooooooooooooooooow in kitchener...AGAIN

Thu, 31 Jan 2013 23:05:33 EDT

s_horty_s88 posted : oh yeah:

»i.imgur.com/hSSAmZY.png

Tracing route to tsi.teksavvy.com [206.248.155.70]
over a maximum of 30 hops:

1 3 ms 1 ms 1 ms unknown [192.168.1.1]
2 13 ms 13 ms 12 ms 10.125.108.1
3 11 ms 11 ms 13 ms gw01.mtth.phub.net.cable.rogers.com [66.185.89.3
3]
4 10 ms 11 ms 11 ms kitchener1.cable.teksavvy.com [24.246.55.38]
5 96 ms 95 ms 96 ms kitchener4.cable.teksavvy.com [24.52.255.65]
6 93 ms 88 ms 91 ms 2120.ae0.agg01.tor.packetflow.ca [69.196.136.77]

7 105 ms 101 ms 101 ms 206.248.155.237
8 110 ms 107 ms 110 ms 206.248.155.70

Trace complete.

Sloooooooooooooooooooooooow in kitchener...AGAIN

Thu, 31 Jan 2013 22:45:33 EDT

s_horty_s88 posted : whats going on? lately, evenings have been horrendously slow. POI's overlaoded? I've noticed it getting worse, the last couple weeks.

tonight, i can't even watch 5 seconds of a youtube clip, or any streams.

also, dat ping.

WTF is going on:

»i.imgur.com/2dj2RAf.png

5 minutes later:

»i.imgur.com/QVurHmz.png

also, during the day, it's fine, get nearly 30mb/s, and full upload, and 15ms ping. evenings, it fluctuates all over.