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PeteC2
Got Mouse?
Premium,MVM
join:2002-01-20
Bristol, CT
kudos:6
Reviews:
·Comcast
reply to rmk9785e

Re: [Speed] Poor customer support - Slow internet speed

Unfortunately, the on-line chat support is the last place anyone should go for Comcast assistance. They are universally poor, to put it kindly. They have no ability to go past pre-determined "script" fixes, that often do not really fit the user's problem.

Better to call up customer service, and then hang in there and get to tier 2 support.
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Deeds, not words