| reply to tcauleycoge
Re: [INTERNET] Cannot update to new version of Cogeco Security S Sorry to hear about your experience. If you want to PM me a list of all the software that shows up under your programs, I can take a look and see what might be conflicting. |
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kewl13
join:2003-06-29
Burlington, ON | Hi Aaron,
I had Googled and surfed into this forum for the first time and asked my question. I really appreciate your reply but I have been trying on and off ever since then to figure out how to PM you with the list. I couldn’t even get back into the forum to make this post but just got back in by changing the password. After trying many times I finally got back into the forum to make this post. Please let me know how to PM you and I will do it immediately.
Thanks,
Tom |
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| reply to Cogeco_Aaron
Hi Cogeco Aaron....Someone asked you about the problem with re installing Cogeco Security. I have the same issue . It says I have conflicting program and trys to uninstall it...It works to about 75% then stops and says to do it manually...but I have no idea what the conflict is....I have talked to Cogeco, and no help so far, and to Microsoft..and still not sure what to do.....would appreciate any help |
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 AsawulfIgnorance is blissVIP
join:2005-08-17
Trois-Rivieres, QC
kudos:3 | Did you uninstall the previous version with the Config Panel or by using the specific uninstall tool ?
Please use this tool : »ftp://uninstall-tool:unist@ftp.custome···ure.com/ and wait for it to finish the uninstallation of previous versions that might have been in error/unremoved; note that the tool will reboot your computer when done in 95% of the times (when removing startup apps from the suite if they're still there)
And then reinstall the security suite.
Keep us informed how that went |
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