Lack of punctuation and word games. I went through the same thing a few days ago.
Who decides what "Select Mediacom Digital customers" are? They pulled a stunt like this before when I was looking to upgrade awhile back. Tried to deny over the phone what their website said, I told them go look, I'm reading it right now.
After being put on hold for awhile they come back and say... "Sir, I'm sorry someone made a mistake and we'll be fixing the mistake."
2 weeks later, no changes to site. Classic Bait & Switch sales.