http://www.dslreports.com/forum/Troubles-DSL-Drops-over-and-over-again-27968490 en Sun, 19 May 2013 12:26:05 EDT Sun, 19 May 2013 12:26:05 EDT http://www.dslreports.com/forum/Re-Troubles-DSL-Drops-over-and-over-again-27986440 http://www.dslreports.com/forum/Re-Troubles-DSL-Drops-over-and-over-again-27986440 Wed, 06 Feb 2013 20:17:19 EDT http://www.dslreports.com/forum/Re-Troubles-DSL-Drops-over-and-over-again-27968689
Aaron
Specialist II
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We're here to help! wci.broadbandhelp@windstream.com]]> http://www.dslreports.com/forum/Re-Troubles-DSL-Drops-over-and-over-again-27968689 Fri, 01 Feb 2013 10:46:35 EDT http://www.dslreports.com/forum/Troubles-DSL-Drops-over-and-over-again-27968490
The TECHs always keep looking for a problem in my wiring, other phones, line filters, etc... They replaced the modem/router with a Sagemcom 1704, brand new. I have removed all other phone lines, except for one going directly to the Modem. It still drops.

What must I do to keep them from blaming the drops on my equipment? There is nothing wrong on my end! Windstream has a problem outside of my house that they should fix. I'm paying a high monthly rate for service that is very frustrating and frequently keeps me from paying bills or communicating with my workplace. I wish I had another choice, but Windstream is the only game in town where I live. I'd like to get this resolved.]]> http://www.dslreports.com/forum/Troubles-DSL-Drops-over-and-over-again-27968490 Fri, 01 Feb 2013 09:51:55 EDT