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Mount Vernon, KY
reply to Windstream

Re: Windstream Run-Around

The power light is on and it is solid green and the DSL light is on and blinking green. I was going to PM you last night but I wasn't sure how to so I just left the message here. I don't know, maybe I can't get it but it would be nice just to get an explanation why. Thanks again Aaron for all your help and concern, you've been a great deal nicer than some of the people I've talked to on the phone.

Twinsburg, OH
If the DSL light is anything other than Solid green (with occasional blinks) then we will probably need to send a tech out to you. The Forums will not be monitored till Sunday. So you may want to call in 800-347-1991 so that we can verify the port setting and potentially set up a time for a tech to be sent out to you.

Specialist II
We're here to help! wci.broadbandhelp@windstream.com


Mount Vernon, KY
I hate to keep asking questions, but does this mean that my line is capable of DSL service? If I can you have made my day... I can call the number but I can just about guarantee that they will tell me that I cannot get it, but I'll give them a call anyway. Thank you so much Aaron for being so nice and being so helpful...