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aciddrink

join:2000-08-26
reply to cbohl51

Re: [Speed] Paying for 20, getting 3... slooooow speeds in Lexin

A couple months ago all of the 10.0 services were upgrade to 15mbps (after TWC bought Insight). What's strange is that most of the techs and/or phone monkeys still don't realize the upgrade took place. Any time I have a conversation with an Insight employee, they try to up sell me from "10.0 to 20.0 for only $10 more!".

I inform them that 10.0 is now 15.0, and upgrading to 20.0 is not such a good deal anymore. They always shrug it off and say they have no idea.

In short, you could save yourself some money by dropping the 20.0 package.


cbohl51

join:2006-05-13
Lexington, KY
Reviews:
·Insight Communic..

Thanks for this information.

I'm currently paying $14 extra a month for the 20.0 upgrade. My monthly bill (20.0 + TV/DVR, HD Package) is nearing $150 a month. About 2 years ago, I was paying $105-$110ish a month.

Have been toying with canceling TV as a whole, as it make people in the house lazy.