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motoraway
join:2005-12-25
London, ON

motoraway to TSI Outages

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to TSI Outages

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sarnia/Wonderland still down.

TypeS
join:2012-12-17
London, ON

TypeS to workman845

Member

to workman845
It'd be ideal to have replacements at every location there is any networking equipment but ideal is not always attainable when balancing revenue and cost.

TSI Martin's latest post seems to imply Rogers has role to play in getting the downed router back up or replaced. Probably the equipment is housed in property owned by Rogers, meaning its Rogers rules as to how & when.

Not to mention, the weather is atrocious today if anything needs to be delivered any significant distance.
graniterock
Premium Member
join:2003-03-14
London, ON

graniterock to JenSuisUn

Premium Member

to JenSuisUn
said by JenSuisUn:

Just to make sure everyone is clear on this.

This is a Cable only issue. The issue is specifically in London, ON.
If you are not part of London or surrounding areas, then you shouldn't be affected by this. If you are on DSL, you should definitely not be affected by this.

If you are experiencing some kind of issue, please feel free to post in the »/forum ··· avdirect forum or call in & we'll gladly take a look at your situation.

Thanks,
Martin

PS> Still no updates/ETA

FYI,

I am in London. I can ping 8.8.8.8 but when I try to use it as a dns server it doesn't work.
londoner1
join:2007-04-26
London, ON

londoner1 to workman845

Member

to workman845
Over 5 hrs now. Still no update other then "Rogers hasn't updated us"
jacob1994
join:2013-02-01
London, ON

jacob1994

Member

i can't even access GMail........pissed

JenSuisUn
Premium Member
join:2006-02-23
Chatham, ON

JenSuisUn to londoner1

Premium Member

to londoner1
said by londoner1:

Over 5 hrs now. Still no update other then "Rogers hasn't updated us"

That would be correct.
FireFlyFini
join:2012-12-13

FireFlyFini to TSI Outages

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to TSI Outages
Are there any issues in Ottawa? I am really finding the speeds really slow since this afternoon and pages are taking 5-10 seconds to load.

wtbinternets
@teksavvy.com

wtbinternets to TypeS

Anon

to TypeS
said by TypeS:

Rogers had downtime for a few days a week or two back, even they sometimes incur some pretty bad setbacks.

I'd like to know if this is a few hour setback or a few day setback not just "ASAP." If I had known this was a 4+ hour setback 4 hours ago I would have scheduled accordingly and probably taken a nap.

Sourkeys
@teksavvy.com

Sourkeys to JenSuisUn

Anon

to JenSuisUn
Still working for me (In London) South Highbury Area.

Some websites are slow others are normal.

Netflix has been streaming all night no problem.
motoraway
join:2005-12-25
London, ON

motoraway to FireFlyFini

Member

to FireFlyFini
Use the direct forum if you're having issues. This is about London, ON and only London, ON.

anonrob
@teksavvy.com

anonrob to JenSuisUn

Anon

to JenSuisUn
London - Bonaventure and Admiral

Was wondering why some websites just wouldn't load... glad bbr still worked.

Thanks for the hard work, I hope it gets fixed soon!

Rob
jacob1994
join:2013-02-01
London, ON

jacob1994 to Sourkeys

Member

to Sourkeys
Cable?
FireFlyFini
join:2012-12-13

FireFlyFini to motoraway

Member

to motoraway
Sorry. Didn't mean to post in wrong forum. Thanks for letting me know where to ask though. Its appreciated.

JenSuisUn
Premium Member
join:2006-02-23
Chatham, ON

JenSuisUn to TSI Outages

Premium Member

to TSI Outages
We have an update...

Rogers has dispatch someone to go fix the issue.

Regards,
Martin
achalupka
join:2003-09-22
Ottawa, ON

achalupka to FireFlyFini

Member

to FireFlyFini
said by FireFlyFini:

Are there any issues in Ottawa? I am really finding the speeds really slow since this afternoon and pages are taking 5-10 seconds to load.

I had jumped the gun assuming it was a Teksavvy issue (based on my modem issues earlier this week). I got home and discovered my router was hung - after resetting my router, everything is fine here (Westboro area).

Perma
join:2011-12-20

Perma to JenSuisUn

Member

to JenSuisUn
They've just dispatched someone now?? Are you kidding me?

ben g
@rogers.com

ben g

Anon

Still out in south London. Access to some sites not others. No Xbox live is bugging me the most . And of course rogers just sent someone , that's how they do business .

AnnonEMouse
@teksavvy.com

AnnonEMouse to TSI Outages

Anon

to TSI Outages
Why does it take so long for Teksavvy to engage Rogers? I really want to support Teksavvy and the "small" guys, but after a number of decent outages I'm questioning the value. .
graniterock
Premium Member
join:2003-03-14
London, ON

graniterock to ben g

Premium Member

to ben g
Well good news is I figured out how to USB tether my Android to my PC. I then plugged my PC into the WAN port on my router and bridged the connections.


Perma
join:2011-12-20

Perma

Member

My VPN is giving me good results

gscott521
join:2011-09-04
London, ON

gscott521 to JenSuisUn

Member

to JenSuisUn
lol that's quiet the update Martin.
gscott521

gscott521 to graniterock

Member

to graniterock
said by graniterock:

Well good news is I figured out how to USB tether my Android to my PC. I then plugged my PC into the WAN port on my router and bridged the connections.


Oh I wouldn't even want to think about how fast I would chew through my 6GB of cell phone data plan if I were to tether and share with a network of computers and game consoles.
graniterock
Premium Member
join:2003-03-14
London, ON

graniterock

Premium Member

Wind gets me unlimited. Although they reserve the right to throttle people after 5GB which is no biggy for me.

Dananas
@teksavvy.com

Dananas

Anon

Commissioners and Adelaide here.. Sites working but can't play my sweet, sweet League of Legends of Path Of Exile.

Rogers tech sent out hours ago to replace equipment and I'm guessing he can't figure it out or it wasn't the issue you thought it was.

I understand this stuff happens but damnit I'm off today and work tomorrow!

Perma
join:2011-12-20

Perma

Member

add me to league of legends: Permah
graniterock
Premium Member
join:2003-03-14
London, ON

graniterock

Premium Member

I seem to be back up too for the moment. Don't forget to reboot or ipconfig /flushdns.

jtl999
join:2012-11-24
canada

jtl999 to TSI Outages

Member

to TSI Outages
Speaking of this. Does anyone play TF2 on Steam?
graniterock
Premium Member
join:2003-03-14
London, ON

graniterock

Premium Member

Nothing like an outage to bring us all together. Someone should start a TSI gamers thread. I think there might have been one before. (there is a steam group too)
Colrok
join:2013-02-01
London, ON

Colrok

Member

are you actually up and running, graniterock? I'm still slow/can't connect to league chat or PoE...

silkspectre
@teksavvy.com

silkspectre to motoraway

Anon

to motoraway
It's nice to know it's just not me. I have minecraft to play and shows to watch. My life is so boring without the internet I am paying for.