Topic 'Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM' in forum 'TekSavvy' - dslreports.com

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 21:48:57 EDT

anon posted : Recently less then an hour ago i keep loosing connection and it comes back why is this happening?

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 09:47:36 EDT

TSI Keith posted : You're quite welcome, and thank you for confirming :)

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM Resolved

Sat, 02 Feb 2013 09:47:24 EDT

can00k posted : Thanks for the continuing updates, all's well here too. I appreciate that this company keeps us in the loop, even if the news is "there is no ETA".

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 09:38:09 EDT

gscott521 posted : Thanks for keeping us in the loop, all is working well here!

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 08:47:51 EDT

TSI Keith posted : For information/support:

@TekSavvyCSR

For outage reports:

@TekSavvyNetwork

and for news and events:

@TekSavvyBuzz

There is also an @Teksavvy and an @Teksavvy_info but while they are often tweeted in regards to our service those are not actually us ;)
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM Resolved

Sat, 02 Feb 2013 08:44:37 EDT

TypeS posted : Oh joy, re-routing traffic for half the city must've been fun for the lucky network admin tasked to do it.. Hopefully most of it is done with dynamic and not static. Reconfiguring static routes would explain the long time though lol.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM Resolved

Sat, 02 Feb 2013 08:38:18 EDT

TSI Keith posted : We had to wait for Rogers to re-route some traffic which took some time.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM Resolved

Sat, 02 Feb 2013 08:25:10 EDT

TypeS posted : Ahh, I can connect to GMail and my ventrilo servers again.

If I can ask, what caused the delay in bringing the POI back up to normal operation?

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM Resolved

Sat, 02 Feb 2013 08:23:04 EDT

TSI Keith posted : We apologize for the frustration all, this issue has been resolved. If you are experiencing any further issues please power cycle your equipment for 5 minutes, if issues persist contact us here: »TekSavvy Direct

Thank you,
Keith
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 08:02:08 EDT

TypeS posted : Because TekSavvy is the only ISP to ever suffer an outage right? Please.

Not really sure what you're trying to suggest when mentioning a data center, are you insinuating Rogers build a data center at every single POI where the feed in the fibre and coax into nodes? That's like asking Bell to build a data centre where ever there's DSLAM.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 07:51:48 EDT

anon posted : this outage is not anyway to do business....my advice..go with the data centre business. a ton of less employees the softeare watches things and you just have to look at the writing on the wall....

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 07:05:56 EDT

anon posted :

said by workman845:

Does it really take over 4 hours to replace a router?

Apparently it takes 16+ hours.. Wow

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 07:03:39 EDT

anon posted : 5am in London. Still cant access a lot of sites and various games/voip servers ect ect.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 07:00:06 EDT

anon posted : At least Reddit isn't down.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 05:25:27 EDT

philm_to posted : Still out in East London too.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 03:19:34 EDT

Colrok posted : I've been looking for a good twitter feed from them. Thanks!

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 01:21:44 EDT

anon posted : »mobile.twitter.com/TekSavvyCSR

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 01:13:48 EDT

Giggity posted : Still having issues in St. Thomas and Port Stanley.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 00:14:06 EDT

londoner1 posted : Still having issues here its odd because some sites seem fine yet others that are accessible via 3G connectivity are not (dslreports as an example will not load while on cable)

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 00:09:31 EDT

anon posted : I'm trying to sign into my ps3 and xbox and i still can't.. :/ anyone else?

.

Sat, 02 Feb 2013 00:09:16 EDT

Perma posted : Any Londoners who play League of Legends, add me: Permah

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 00:08:49 EDT

Grump posted : It's still messed up, I can't get to ipchicken but I know its up.

outage

Sat, 02 Feb 2013 00:08:09 EDT

Perma posted : Still out for me

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 00:07:11 EDT

Colrok posted :

said by silkspectre :

It's nice to know it's just not me. I have minecraft to play and shows to watch. My life is so boring without the internet I am paying for.

Hah! Exactly what I've resorted to. You stole the words right out of my mouth...

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 00:02:04 EDT

anon posted : It's nice to know it's just not me. I have minecraft to play and shows to watch. My life is so boring without the internet I am paying for.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Sat, 02 Feb 2013 00:01:56 EDT

Colrok posted : are you actually up and running, graniterock? I'm still slow/can't connect to league chat or PoE...

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 23:56:29 EDT

graniterock posted : Nothing like an outage to bring us all together. Someone should start a TSI gamers thread. I think there might have been one before. (there is a steam group too)

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 23:48:35 EDT

jtl999 posted : Speaking of this. Does anyone play TF2 on Steam?

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 23:48:26 EDT

graniterock posted : I seem to be back up too for the moment. Don't forget to reboot or ipconfig /flushdns.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 23:19:40 EDT

Perma posted : add me to league of legends: Permah

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 23:18:16 EDT

anon posted : Commissioners and Adelaide here.. Sites working but can't play my sweet, sweet League of Legends of Path Of Exile.

Rogers tech sent out hours ago to replace equipment and I'm guessing he can't figure it out or it wasn't the issue you thought it was.

I understand this stuff happens but damnit I'm off today and work tomorrow!

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 23:03:32 EDT

graniterock posted : Wind gets me unlimited. Although they reserve the right to throttle people after 5GB which is no biggy for me.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 22:33:27 EDT

gscott521 posted :

said by graniterock:

Well good news is I figured out how to USB tether my Android to my PC. I then plugged my PC into the WAN port on my router and bridged the connections.

Oh I wouldn't even want to think about how fast I would chew through my 6GB of cell phone data plan if I were to tether and share with a network of computers and game consoles.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 22:30:27 EDT

gscott521 posted : lol that's quiet the update Martin.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 22:28:47 EDT

Perma posted : My VPN is giving me good results

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 22:20:30 EDT

graniterock posted : Well good news is I figured out how to USB tether my Android to my PC. I then plugged my PC into the WAN port on my router and bridged the connections.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 22:20:02 EDT

anon posted : Why does it take so long for Teksavvy to engage Rogers? I really want to support Teksavvy and the "small" guys, but after a number of decent outages I'm questioning the value. :(.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 22:09:29 EDT

anon posted : Still out in south London. Access to some sites not others. No Xbox live is bugging me the most . And of course rogers just sent someone , that's how they do business .

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 21:55:32 EDT

Perma posted : They've just dispatched someone now?? Are you kidding me?

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 21:50:35 EDT

achalupka posted :

said by FireFlyFini:

Are there any issues in Ottawa? I am really finding the speeds really slow since this afternoon and pages are taking 5-10 seconds to load.

I had jumped the gun assuming it was a Teksavvy issue (based on my modem issues earlier this week). I got home and discovered my router was hung - after resetting my router, everything is fine here (Westboro area).

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 21:49:55 EDT

TSI Martin posted : We have an update...

Rogers has dispatch someone to go fix the issue.

Regards,
Martin

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 20:53:25 EDT

FireFlyFini posted : Sorry. Didn't mean to post in wrong forum. Thanks for letting me know where to ask though. Its appreciated.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 20:46:56 EDT

jacob1994 posted : Cable?

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 20:42:57 EDT

anon posted : London - Bonaventure and Admiral

Was wondering why some websites just wouldn't load... glad bbr still worked.

Thanks for the hard work, I hope it gets fixed soon!

Rob

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 20:36:00 EDT

motoraway posted : Use the direct forum if you're having issues. This is about London, ON and only London, ON.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 20:35:34 EDT

anon posted : Still working for me (In London) South Highbury Area.

Some websites are slow others are normal.

Netflix has been streaming all night no problem.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 20:34:26 EDT

anon posted :

said by TypeS:

Rogers had downtime for a few days a week or two back, even they sometimes incur some pretty bad setbacks.

I'd like to know if this is a few hour setback or a few day setback not just "ASAP." If I had known this was a 4+ hour setback 4 hours ago I would have scheduled accordingly and probably taken a nap.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 20:33:54 EDT

FireFlyFini posted : Are there any issues in Ottawa? I am really finding the speeds really slow since this afternoon and pages are taking 5-10 seconds to load.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 20:29:18 EDT

TSI Martin posted :

said by londoner1:

Over 5 hrs now. Still no update other then "Rogers hasn't updated us"

That would be correct.

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Fri, 01 Feb 2013 20:28:58 EDT

jacob1994 posted : i can't even access GMail........pissed

Topic 'Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM' in forum 'TekSavvy' - dslreports.com

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM *Resolved*

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Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM *Resolved*

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM *Resolved*

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM *Resolved*

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM *Resolved*

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