 TSI MartinPremium
join:2006-02-23
Chatham, ON
kudos:23 | reply to TSI Outages
Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM Just to make sure everyone is clear on this.
This is a Cable only issue. The issue is specifically in London, ON.
If you are not part of London or surrounding areas, then you shouldn't be affected by this. If you are on DSL, you should definitely not be affected by this.
If you are experiencing some kind of issue, please feel free to post in the » TekSavvy Direct forum or call in & we'll gladly take a look at your situation.
Thanks,
Martin
PS> Still no updates/ETA
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TSI Martin (Escalations / E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork |
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| No best guess as to what kind of time frame this fix will take? 1-2 hours, 2-3 days, 4-8 hours, etc.
Would be nice to have some timeframe |
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| reply to TSI Martin
Cable is working fine just here. I know this effected part of east London. |
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| I'm located West London, near Oxford and Wonderland and it's definitely still an issue here. Some webpages work, some don't. The ones that do take forever to load and don't load 100% correctly. VOIP phone can't connect either. |
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| The same here on Horton St. |
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| reply to workman845
Also Wonderland and Oxford, still down. |
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| reply to TSI Martin
said by TSI Martin:Just to make sure everyone is clear on this.
This is a Cable only issue. The issue is specifically in London, ON.
If you are not part of London or surrounding areas, then you shouldn't be affected by this. If you are on DSL, you should definitely not be affected by this.
If you are experiencing some kind of issue, please feel free to post in the »TekSavvy Direct forum or call in & we'll gladly take a look at your situation.
Thanks,
Martin
PS> Still no updates/ETA
FYI,
I am in London. I can ping 8.8.8.8 but when I try to use it as a dns server it doesn't work. |
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