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TSI Martin
Premium
join:2006-02-23
Chatham, ON
kudos:33
reply to TSI Outages

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM

Just to make sure everyone is clear on this.

This is a Cable only issue. The issue is specifically in London, ON.
If you are not part of London or surrounding areas, then you shouldn't be affected by this. If you are on DSL, you should definitely not be affected by this.

If you are experiencing some kind of issue, please feel free to post in the »TekSavvy Direct forum or call in & we'll gladly take a look at your situation.

Thanks,
Martin

PS> Still no updates/ETA
--
TSI Martin (Escalations / E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »»TekSavvy FAQ »Official support in the forum )
Follow us on Twitter : @TekSavvyCSR ; @TekSavvyNetwork



wtbinternets

@teksavvy.com

No best guess as to what kind of time frame this fix will take? 1-2 hours, 2-3 days, 4-8 hours, etc.

Would be nice to have some timeframe



evil_gusgus

join:2008-04-14
London, ON
reply to TSI Martin

Cable is working fine just here. I know this effected part of east London.


workman845

join:2011-09-22

I'm located West London, near Oxford and Wonderland and it's definitely still an issue here. Some webpages work, some don't. The ones that do take forever to load and don't load 100% correctly. VOIP phone can't connect either.


jacob1994

join:2013-02-01
London, ON

The same here on Horton St.



Perma

join:2011-12-20
reply to workman845

Also Wonderland and Oxford, still down.


graniterock

join:2003-03-14
London, ON
Reviews:
·WIND Mobile
·TekSavvy Cable
reply to TSI Martin

said by TSI Martin:

Just to make sure everyone is clear on this.

This is a Cable only issue. The issue is specifically in London, ON.
If you are not part of London or surrounding areas, then you shouldn't be affected by this. If you are on DSL, you should definitely not be affected by this.

If you are experiencing some kind of issue, please feel free to post in the »TekSavvy Direct forum or call in & we'll gladly take a look at your situation.

Thanks,
Martin

PS> Still no updates/ETA

FYI,

I am in London. I can ping 8.8.8.8 but when I try to use it as a dns server it doesn't work.