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Exand

join:2001-10-28
Canada
reply to ruiner

Re: [BC] Today - usage cut in half - 28 Days Later a $5 increase

said by ruiner:

Why do people seem to have so much trouble reading Teksavvy's plans?

Maybe they should fix their website (see my screen shot on the previous page) and train their reps better (I was told on the phone the first time I called unlimited only during those times indicated on the website)?

DanteX

join:2010-09-09
kudos:1
reply to DanteX
We really need Google to set up shop and offer up a superior service and force telus and Shaw to compete and offer solutions for customers instead of trying to fleece them.

DanteX

join:2010-09-09
kudos:1
reply to ruiner
Which tells you that Telus is lying about congestion and crap they say about having to half the allotment. How is it the re sellers can sell unlimited at a cheap price but the source which is Telus can not do so ?

We are not being told the whole story here.

ruiner

join:2012-03-10
Canada
reply to Cartel
said by Cartel:

teksavvy isn't better, 40$ fee and 75GB cap on 6mbps

Why do people seem to have so much trouble reading Teksavvy's plans? Unlimited 6 mbps DSL or 7.5 mbps cable for $35 per month. Unlimited as in no cap.

The 75 GB cap plans are $5 / month cheaper. See how little the bandwidth actually costs?

DanteX

join:2010-09-09
kudos:1
reply to Foggy
Why cant Telus do something like charging for blocks. say $5 for every 250gb you go over


Cartel
Premium
join:2006-09-13
Chilliwack, BC
kudos:2
Reviews:
·TELUS
·Shaw
·TekSavvy DSL
reply to slidebite
said by slidebite:

Teksavvy said they needed min of 5 days or something like that, so I just asked Telus to make my cancelation date effective that date, so hopefully it won't be a big deal.

Regarding the talk about Telus not enforcing the caps, even if that's true (as it probably is.. for now at least), they whole way they did it stinks.

teksavvy isn't better, 40$ fee and 75GB cap on 6mbps

DanteX

join:2010-09-09
kudos:1
reply to bimmerdriver
They started this war and once Open Media gets word of it there is nothing we can do but go forward and fight them head on hit them where it hurts.

bimmerdriver

join:2010-12-10
Coquitlam, BC
reply to DanteX
I was told that by the CEO's office. If you don't like it, don't let the door hit you on the way out.

DanteX

join:2010-09-09
kudos:1
reply to pfak
NO No Im talking about the crap The reps are saying " well you could always go to another ISP if you are not happy" that right there would be grounds to be fired If i advised a customer to go somewhere else.


pfak
Premium
join:2002-12-29
Vancouver, BC
reply to DanteX
said by DanteX:

When I was working in Customer service and i tired to pull what Telus reps pull I would be fired on the spot.

TELUS reps? These price increases are coming from the top.
--
The more I C, the less I see.

ruiner

join:2012-03-10
Canada

1 edit
reply to Tornado15550
For some reason I thought you had been making a few over the top statements about Telus lately. My bad, I guess it was someone else.

You're right that is a different model, I didn't realize they listed which one it was. The UN40EH5300 goes for more like $600 so its probably costing them $300 - 400.

DanteX

join:2010-09-09
kudos:1
reply to Tornado15550
WOW!!! is the mafia running Telus now? Wonder how they will justify this price difference.

When I was working in Customer service and i tired to pull what Telus reps pull I would be fired on the spot.


Tornado15550

join:2012-12-16
Canada
reply to ruiner
Telus claims it retails for $850.
No drama here, buddy.
Link: »telus.com/content/great-deals/
Click on "view more" on the TV promo, and look at MSRP.

ruiner

join:2012-03-10
Canada

1 edit
reply to Tornado15550
While I do agree with you, I SERIOUSLY doubt that TV is costing them more than $250 - $300. You need to tone back the drama a bit if you want to be taken seriously. There is no way it retails for anywhere near $850.

»www.bestbuy.ca/en-CA/product/sam···8868en02

Cutting the cap in half saves them a few dollars a month at most per customer that actually uses their connection. It has nothing to do with costs and everything to do with profits (TV, on demand and overage charges). Thing is, some of the customers this affects may end up switching away from them.


Tornado15550

join:2012-12-16
Canada
Reviews:
·TELUS
reply to Foggy
Maybe Telus should remove the useless promotions and actually work on improving their services for their existing customers.
Seriously, they are giving away an $850 HDTV for every new contract signed.

Use the 850 bucks to actually DECREASE rates and INCREASE the amount of usage per month.

tired

join:2010-12-12
Reviews:
·TekSavvy Cable
reply to TedBear
said by TedBear :

What's sad is that Telus could care less about us complaining and venting on a forum.

They know they the have us by the short and curlys. and that we have no choice but to cough up x-amount pet month if we want service.

That's where they're wrong. See »openmedia.ca/switch

You have options.


TedBear

@telus.com
reply to Exand
What's sad is that Telus could care less about us complaining and venting on a forum.

They know they the have us by the short and curlys. and that we have no choice but to cough up x-amount pet month if we want service.

They know that today's North American society is dependant on internet services, so the ISP's take advantage of that and force the routine price increases down our throats.

Maximize your profits regardless off all the negative flack you receive.
Expand your moderator at work

slidebite

join:2012-12-07
Lethbridge, AB
Reviews:
·TekSavvy DSL
reply to tired

Re: [BC] Today - usage cut in half - 28 Days Later a $5 increase

Teksavvy said they needed min of 5 days or something like that, so I just asked Telus to make my cancelation date effective that date, so hopefully it won't be a big deal.

Regarding the talk about Telus not enforcing the caps, even if that's true (as it probably is.. for now at least), they whole way they did it stinks.

DanteX

join:2010-09-09
kudos:1
reply to Exand
I have been thinking , to sign up for services with most ISPS these days you need to do a credit check which pretty much lets the ISP look into your personal and financial life. Well how about this if the ISP wants to sell a service to the public we should be able to know what the true costs of the services are and know exactly how what and why we are paying for.


Exand

join:2001-10-28
Canada
reply to DanteX
said by DanteX:

Remember when Telus bumped up the caps a few years back?

One step forward, two steps back.

DanteX

join:2010-09-09
kudos:1
reply to Foggy
Remember when Telus bumped up the caps a few years back?

»Telus Bumps Usage Caps In Response to Shaw

•The cap for Optik High Speed Turbo / High Speed Turbo 25, is increasing from 250GB to 500GB
•The cap for Optik High Speed / High Speed Turbo is increasing from 125GB to 250GB
•The cap for the standard "High Speed" tier is increasing from 75GB to 150GB
•The cap for "High Speed Lite" is increasing from 13GB now 30GB

Now they are rolling it back

And Pfak $15/100 or 75/1tb for overages thats still too steep considering the price per gb is what 0.0001 and falling?


Exand

join:2001-10-28
Canada
reply to DanteX
said by DanteX:

what thread?

Probably this one:
»[BC] 80% of my current usage for an extra $13/month?

DanteX

join:2010-09-09
kudos:1

1 edit
reply to pfak
NVM saw your comment about the overages.

How about a model like this

The more you use your internet connection the cheaper your bill will be and the less you use it the more you have to pay


pfak
Premium
join:2002-12-29
Vancouver, BC
reply to DanteX
said by DanteX:

Ok maybe they will maybe they wont but what about a bump up program like shaw?

I am optik 25 and if I go over i would be bumped up to 50 but what if I go over the Cap while on Optik 50?

Also what If i am on Optik 25 and go over my cap but cant be bumped up to 50 because 50 is not available to me in my area?

I already posted in another thread what is going to happen :|
--
The more I C, the less I see.

DanteX

join:2010-09-09
kudos:1
reply to pfak
Ok maybe they will maybe they wont but what about a bump up program like shaw?

I am optik 25 and if I go over i would be bumped up to 50 but what if I go over the Cap while on Optik 50?

Also what If i am on Optik 25 and go over my cap but cant be bumped up to 50 because 50 is not available to me in my area?


pfak
Premium
join:2002-12-29
Vancouver, BC
reply to DanteX
said by DanteX:

found the source of where he said Telus would not be charging overages

»www.huffingtonpost.ca/2012/12/05···422.html

"Hall said that, unlike some other internet providers, Telus doesn’t actually charge customers overage fees for exceeding their caps. Users who exceed their caps are encouraged to switch to a higher service plan."

Nothing in there says that TELUS is not going to start charging overages in the future.
--
The more I C, the less I see.

DanteX

join:2010-09-09
kudos:1
reply to Foggy
found the source of where he said Telus would not be charging overages

»www.huffingtonpost.ca/2012/12/05···422.html

"Hall said that, unlike some other internet providers, Telus doesn’t actually charge customers overage fees for exceeding their caps. Users who exceed their caps are encouraged to switch to a higher service plan."

DanteX

join:2010-09-09
kudos:1
reply to pfak
Could have sworn something was said recently


pfak
Premium
join:2002-12-29
Vancouver, BC
reply to DanteX
said by DanteX:

I believe both Telus and Shawn Hall both stated Telus has no plans to start charging overages anytime soon, so we will have to wait and see if that happens because if it does that means they lied to us and we will use that against them.

Fall, like I said .. That isn't "any time soon" -- That was 2 years ago.
--
The more I C, the less I see.