Topic '[IA] Des Moines intermittent HSI' in forum 'Mediacom' - dslreports.com

Re: [IA] Des Moines intermittent HSI

Thu, 07 Feb 2013 18:35:58 EDT

MediacomChad posted : Good to hear!

Re: [IA] Des Moines intermittent HSI

Thu, 07 Feb 2013 18:27:41 EDT

Boss302_1970 posted : things have been great here since the friday morning outage

Re: [IA] Des Moines intermittent HSI

Thu, 07 Feb 2013 15:08:19 EDT

MediacomChad posted : Are you still having service issues?

Re: [IA] Des Moines intermittent HSI

Mon, 04 Feb 2013 10:30:54 EDT

kb0nly posted : They have a GENEROUS 12-6am service window written into their service, so for six hours a night they can literally drop your service without any reason. I am starting to wonder, is shutting us off for six hours every night somehow saving them money?? LOL

My internet drops every night around 1am, regardless of day of the week or whatever, it just happens. If i happen to be up late i make sure to get everything done by midnight. It sucks because things like updating and backup all happen during the wee hours of the morning, and usually they cant complete because of the service drops.

Re: [IA] Des Moines intermittent HSI

Sun, 03 Feb 2013 17:11:40 EDT

Boss302_1970 posted : this has been happening to me too in burlington, it usually starts a little after midnight so i assumed it was maintenance but after speaking with Chad he states it wasn't, service has dropped here for anywhere from half an hour 3 nights last week to an hour last friday morning from 1230am to 130 am. i called and the automated system said they had a very high volume of calls. if they do maintenance why not get it over with rather then disconnect customers several nights per week?

Re: [IA] Des Moines intermittent HSI

Sun, 03 Feb 2013 14:03:26 EDT

MediacomChad posted : Are you still having speed issues?

Re: [IA] Des Moines intermittent HSI

Sat, 02 Feb 2013 20:10:45 EDT

Gaberm1972 posted : Bettendorf 25MB is down to 1.5 right now. Both at my house and Parents house across town.

Re: [IA] Des Moines intermittent HSI

Sat, 02 Feb 2013 20:04:31 EDT

MediacomChad posted : If any of you are still having issues or would like me to look into why your internet is dropping. Please feel free to private message me.

Re: [IA] Des Moines intermittent HSI

Sat, 02 Feb 2013 11:25:24 EDT

alex3324 posted : Thanks - mine did this several times last week. No more than 30 minutes at a time. I've had the service since July-ish of '12 and have had generally-reliable service. MediacomChad any ideas?

Re: [IA] Des Moines intermittent HSI

Sat, 02 Feb 2013 02:30:03 EDT

danawhitaker posted :

said by alex3324:

I live in West Des Moines and fr several nights this week, my connection has dropped completely - no access to the Internet. I can get to my modem's config page, bout not to the Internet. It just happened briefly this evening from about 10:30 to 11:00. Is anyone else experience in this? Btw, I subscribe to the ultra 50/5 service.

I had a brief hiccup between 10:00 and 10:30 in Urbandale, which is par for the course but no sustained outage.
--
You're watching Sports Night on CSC so stick around...

Re: [IA] Des Moines intermittent HSI

Sat, 02 Feb 2013 02:28:14 EDT

hdtv00 posted : in quadcities mines been out since just after midnight

[IA] Des Moines intermittent HSI

Sat, 02 Feb 2013 00:15:23 EDT

alex3324 posted : I live in West Des Moines and for several nights this week, my connection has dropped completely - no access to the Internet. I can get to my modem's config page, but not to the Internet. It just happened briefly this evening from about 10:30 to 11:00. Is anyone else experiencing this? I subscribe to the ultra 50/5 service.