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TSI Keith
Premium
join:2012-07-09
kudos:5
reply to TSI Outages

Re: [OUTAGE REPORT] Feb 1st, 2013 3:20PM *Resolved*

We apologize for the frustration all, this issue has been resolved. If you are experiencing any further issues please power cycle your equipment for 5 minutes, if issues persist contact us here: »TekSavvy Direct

Thank you,
Keith
--
TSI Keith (E-Services) - TekSavvy Solutions Inc.
Authorized TSI employee ( »TekSavvy FAQ »Official support in the forum )


TypeS

join:2012-12-17
London, ON
kudos:1
Ahh, I can connect to GMail and my ventrilo servers again.

If I can ask, what caused the delay in bringing the POI back up to normal operation?


TSI Keith
Premium
join:2012-07-09
kudos:5
We had to wait for Rogers to re-route some traffic which took some time.


TypeS

join:2012-12-17
London, ON
kudos:1
Oh joy, re-routing traffic for half the city must've been fun for the lucky network admin tasked to do it.. Hopefully most of it is done with dynamic and not static. Reconfiguring static routes would explain the long time though lol.