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reply to Shirke

Re: Problem with Fios

I'm in Redondo Beach and FIOS is still down.. this is frustrating


Redondo Beach, CA
Redondo Beach has been really bad this entire week.

I can resolve most websites, but things such as transactions (purchases) can take up to 30 seconds or more to process.

Last Night (2/1):

Today (2/2):

I've spoken to a friend who lives in Lakewood, CA and he's getting 22/15 on a 75/50 plan.


This is beyond ridiculous. I've done what other people here have done as well for the past few days - I called Verizon and reported and asked when is the fix going to happen... all they do is give us bull$hit answers and fake ETAs.

This is obviously bad business and customer service by Verizon, They should have a network status page that updates every minute letting their customers know what is going on...but instead they give you all this crap letting you believe that your own router has a problem and they ship you a replacement and still the same issue only to find out that there's an outage...

Its been more than a week and still the same issue - this is unacceptable