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JeanLuc

join:2009-08-11
Hawkesbury, ON

[INTERNET] No connection, stuck at step 1 of 5

Hi, sorry for posting yet again.

Since around 4 pm yesterday, the modem hasn't been able to connect past the last two lights, which are flashing. I had a tech support come this week, and he couldn't identify anything(when he came it went back to normal). He told me to check channels 2-6 for quality and they are snowy right now. Event log is full of t3 time out's, no ranging. Posting from my phone so I cant quite post screen shots. I know it was back online at 4 am when I came home before going to sleep, but no idea how long that lasted.

Power level at 52-61. Frequency at 22.0 SNR 36.7, signal str -6.2

I just don't know what to do anymore, tech on phone can't help, sends someone at a later date but by then its alright.


Marcer
Premium,VIP
join:2007-07-08
Hamilton, ON
kudos:13

Hi JeanLuc

Can you PM me your MAC address?


JeanLuc

join:2009-08-11
Hawkesbury, ON

I don't know what you did, if you did do anything, but it's back now(Had taken a two hour nap). Did you notice anything wrong?