Re: [TWC] RR terribly slow

Author	All Replies
mjamerson join:2013-02-02	reply to Lightning7 Re: [TWC] RR terribly slow Downstream Power Level (dBmV) -6.2 -6.5 -6.4 -6.1 Upstream (dBmV) 39.9 39.4
	to forum · permalink · 2013-02-02 16:55:29 ·
motorola870 join:2008-12-07 Arlington, TX kudos:1 Reviews: ·Time Warner Cable	said by mjamerson: Downstream Power Level (dBmV) -6.2 -6.5 -6.4 -6.1 Upstream (dBmV) 39.9 39.4 it would be nice to know what frequencies your modem is using along with the SNR. Could you copy and paste all of the info as power level does not give enough info alone. example from my modem stats: Downstream Bonded Channels Channel Lock Status Modulation Channel ID Frequency Power SNR Correctables Uncorrectables 1 Locked QAM256 5 807000000 Hz -6.0 dBmV 35.8 dB 986 0 2 Locked QAM256 1 783000000 Hz -4.1 dBmV 37.6 dB 56 0 3 Locked QAM256 2 789000000 Hz -4.6 dBmV 37.2 dB 94 0 4 Locked QAM256 3 795000000 Hz -5.0 dBmV 36.6 dB 211 0 5 Locked QAM256 4 801000000 Hz -5.3 dBmV 36.4 dB 365 0 6 Locked QAM256 6 813000000 Hz -5.9 dBmV 36.5 dB 639 0 7 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 8 Not Locked Unknown 0 0 Hz 0.0 dBmV 0.0 dB 0 0 Upstream Bonded Channels Channel Lock Status US Channel Type Channel ID Symbol Rate Frequency Power 1 Locked TDMA and ATDMA 10 2560 Ksym/sec 33000000 Hz 42.2 dBmV 2 Locked TDMA and ATDMA 9 2560 Ksym/sec 36500000 Hz 42.2 dBmV 3 Locked TDMA and ATDMA 11 2560 Ksym/sec 29500000 Hz 42.2 dBmV 4 Locked TDMA and ATDMA 12 2560 Ksym/sec 24500000 Hz 42.2 dBmV I am curious to know what upstreams your modem is bonding along with downstreams. Curious to see how TWC set up the upstreams in your area to see how much bandwidth they have enabled on the upstream.
	to forum · permalink · 2013-02-02 17:01:31 ·

ROB124 @rr.com	I am in Fairport, NY. Periodically our connection slows to a crawl and stays slow. When I re-boot the modem I get a fast connection that may stay fast for days to weeks. I wonder if this is a problem TWC will fix if I request it. Otherwise it is easier to just keep re-starting the modem.
	to forum · permalink · 2013-02-02 17:19:42 ·
mjamerson join:2013-02-02	reply to motorola870 Ubee DDW3611 DS-1 DS-2 DS-3 DS-4 Frequency 561000000 537000000 543000000 555000000 Lock Status Locked Locked Locked Locked Channel Id 4 1 2 3 Modulation 256QAM 256QAM 256QAM 256QAM Symbol Rate (Msym/sec) 5.360537 5.360537 5.360537 5.360537 Interleave Depth I=32 J=4 I=32 J=4 I=32 J=4 I=32 J=4 Power Level (dBmV) -6.3 -6.6 -6.5 -6.2 RxMER (dB) 39.50 39.40 38.60 39.40 Correctable Codewords 253 87 151 266 Uncorrectable Codewords 0 0 0 0 US-1 US-2 US-3 US-4 Channel Type 1.1/2.0 3.0 N/A N/A Channel Id 7 9 N/A N/A Frequency (HZ) 23800000 19000000 N/A N/A Ranging Status Success Success N/A N/A Modulation 16QAM 16QAM N/A N/A Symbol Rate (Ksym/sec) 5120 2560 N/A N/A Mini-Slot Size 2 4 N/A N/A Power Level (dBmV) 39.9 39.4 N/A N/A T1 Timeouts 0 0 N/A N/A T2 Timeouts 0 0 N/A N/A T3 Timeouts 0 0 N/A N/A T4 Timeouts 0 0 N/A N/A
	to forum · permalink · 2013-02-02 17:25:45 ·
Jabbu Premium join:2002-03-06	reply to ROB124 You just need a new modem if a reboot clears your issue for X amount of time. If there was an area problem, a reboot will not resolve, same as a line issue.
	to forum · permalink · 2013-02-02 17:28:38 ·
motorola870 join:2008-12-07 Arlington, TX kudos:1 Reviews: ·Time Warner Cable	reply to mjamerson said by mjamerson: Ubee DDW3611 DS-1 DS-2 DS-3 DS-4 Frequency 561000000 537000000 543000000 555000000 Lock Status Locked Locked Locked Locked Channel Id 4 1 2 3 Modulation 256QAM 256QAM 256QAM 256QAM Symbol Rate (Msym/sec) 5.360537 5.360537 5.360537 5.360537 Interleave Depth I=32 J=4 I=32 J=4 I=32 J=4 I=32 J=4 Power Level (dBmV) -6.3 -6.6 -6.5 -6.2 RxMER (dB) 39.50 39.40 38.60 39.40 Correctable Codewords 253 87 151 266 Uncorrectable Codewords 0 0 0 0 US-1 US-2 US-3 US-4 Channel Type 1.1/2.0 3.0 N/A N/A Channel Id 7 9 N/A N/A Frequency (HZ) 23800000 19000000 N/A N/A Ranging Status Success Success N/A N/A Modulation 16QAM 16QAM N/A N/A Symbol Rate (Ksym/sec) 5120 2560 N/A N/A Mini-Slot Size 2 4 N/A N/A Power Level (dBmV) 39.9 39.4 N/A N/A T1 Timeouts 0 0 N/A N/A T2 Timeouts 0 0 N/A N/A T3 Timeouts 0 0 N/A N/A T4 Timeouts 0 0 N/A N/A where are you located? you have an interesting setup with 549MHz not being used for DOCSIS. Maybe in your area 78 (549MHz) is the amplifier pilot channel that keeps the main line amps balanced. I would guess you are somewhere in NY state? I have seen posts here at dsl reports that show the 23.8MHz and 19MHz channels being used for upstream in NY state including NYC.
	to forum · permalink · 2013-02-02 17:33:45 ·
ROB124 @rr.com	reply to Jabbu Very interesting, I never would have guessed that. It does not make sense but I will get a new modem, they always seem glad to replace modems. thanks.
	to forum · permalink · 2013-02-02 18:05:24 ·
mjamerson join:2013-02-02	reply to motorola870 I'm in Albany NY
	to forum · permalink · 2013-02-02 18:01:03 ·
motorola870 join:2008-12-07 Arlington, TX kudos:1 Reviews: ·Time Warner Cable	said by mjamerson: I'm in Albany NY thanks
	to forum · permalink · 2013-02-02 18:08:14 ·

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