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reply to fiberd

Re: Problem with Fios

This is beyond ridiculous. I've done what other people here have done as well for the past few days - I called Verizon and reported and asked when is the fix going to happen... all they do is give us bull$hit answers and fake ETAs.

This is obviously bad business and customer service by Verizon, They should have a network status page that updates every minute letting their customers know what is going on...but instead they give you all this crap letting you believe that your own router has a problem and they ship you a replacement and still the same issue only to find out that there's an outage...

Its been more than a week and still the same issue - this is unacceptable