said by Mac973: said by nyrrule27:
unplug the power to the box, leave it unplugged for 30 seconds, plug it back in. hit the power button on the front of the box and wait about 2-3 mins. then try it again. if not call into tech support it can be checked
Yeah, I tried the STB Reboot option under Customer Support and that solved the problem.
Perfect. My remote DVR has not reworked for awhile and I dreaded having to call Verizon.
I just did the STB Reboot option under the customer support tab on the menu and now, it works.
Great. My remote DVR option stops working very frequently. When I had Directv, I don't remember ever having this problem.