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 ·TELUS
| reply to bimmerdriver
Re: Action Against Usage Cap I received a reply from Telus and it is exactly what you would expect. I was going to forward the email, but there is a confidentiality notice. Since Telus thinks nothing about bullying their customers, I don't want to take the chance that they will cut off my service if I forward the email, so I will tell you about the email.
They claim this is about controlling "extreme usage" and "fairness". (Of course, this is fairness in the eyes of Telus, as they are not offering refunds to customers who use less than the usage cap.
The also claim that they are entitled to raise prices twice in the span of less than a year and reduce usage caps by 50% both without any compensation, due to the terms of the "Internet Access Service Agreement".
Like I said before, it's guaranteed that bitching about this here won't accomplish much, but doing nothing guarantees that Telus will go on screwing the market, along with Bell, Rogers and Shaw. I plan to contact Openmedia, the CRTC, the CCTS, my MP and the minister of industry.
Let's raise hell! |
