davidl join:2008-07-11 Vaudreuil-Dorion, QC 1 edit |
davidl
Member
2013-Feb-2 9:01 pm
[solved] Email not deleting off serverI was having some issues before with mail not delivering to a fellow Teksavvy user and it turned out that my Teksavvy mailbox was full...I logged in with webmail and found over a month's worth of mail in there. I tend to insert pictures in my emails to illustrate what I'm talking about...not huge but bigger than your standard txt, so the mailbox size adds up pretty quick.
I mainly use Outlook and I connect using POP3 and have it set to delete messages off the server after 14 days but the messages are staying on past that.
I only use webmail in an emergency, so messages staying on the server for a long time isn't important to me.
Any way we can get it to delete when I want it to? |
|
JenSuisUn Premium Member join:2006-02-23 Chatham, ON |
Re: Email not deleting off serverare you able to deleted when you are in webmail? |
|
davidl join:2008-07-11 Vaudreuil-Dorion, QC |
davidl
Member
2013-Feb-2 9:21 pm
Yes, I went in there, deleted out of the Inbox, then went to Trash and deleted it there as well...it's okay now, but I was just wondering if I need to set something differently to make it delete properly... |
|
|
Yes, there is a setting in outlook that you need to have checked to delete the mail after outlook downloads the email. I believe the setting would be in the "tools>email accounts" and then edit your existing account there and it should be in one of the tabs. |
|
davidl join:2008-07-11 Vaudreuil-Dorion, QC |
davidl
Member
2013-Feb-2 10:47 pm
Yes, it's in the Advanced Settings in Outlook...I had it set to delete after 14 days but it wasn't deleting... |
|
JenSuisUn Premium Member join:2006-02-23 Chatham, ON |
What if you decide to simply delete the email... does it also delete it from the webmail? |
|
davidl join:2008-07-11 Vaudreuil-Dorion, QC |
davidl
Member
2013-Feb-2 11:20 pm
It would do that if I had the account set as IMAP, but POP is not connected to the account. With POP, the mail is supposed to be downloaded and deleted off the server and stored locally.
Anyway, just did a test and sent to myself from another email account...deleting the message from my Outlook didn't delete it from the webmail. |
|
davidl |
davidl
Member
2013-Feb-2 11:24 pm
So, I turned off the 'Leave Messages on Server for X number of days' feature...the mail now deletes properly from the webmail... Thanks for the replies! |
|
TSILiz Premium Member join:2012-08-20 |
to davidl
Re: [solved] Email not deleting off serverGlad to hear its resolved.
Cheers, Liz |
|