Good Morning Everyone,
I'm SO glad to be part of yet another day..also I'm SO glad to be a member of this wonderful site ! There's such a wealth of information contained here, and caring member's who take the time and make an effort to help other's.
Now back to my issue..here's the info. 'NetFixer' requested:
IP address: 71.199.xy.zzz
While in my router info./setup page, on the page labeled Network/WAN, I saw a 'button' labeled 'RELEASE'..when reading the definition about it, it said: " Click the Release button to release the IP parameters from your ISP. " Would this option help me @ all ?
So unless I'm reading this data wrong
my gateway is in the 'bridged' mode. That means if I perform a hard/factory reset, I can take it back out of the bridge mode..correct ? Then possibly I'd be able to login to the xfinity gateway admin. page (10.0.0.1) again.