said by Davy49:
Just to let everyone know, I did perform a hard/factory reset..upon glancing @ my latest info. on my own router info. page:
IP address: 71.199.9w.xyz
Subnet Mask: 255.255.wxy.z
Default Gateway: 220.127.116.11
So far..I still can't access the xfinity gateway admin. page @ 10.0.0.1
I'm really perplexed now. :huh:
I think that you mentioned in your other thread that you were able to access your cable modem by using the IP address http://192.168.100.1
. If that is/was so, could you post a screen shot of the initial admin page at that IP address? If you can ping 192.168.100.1 but can't get a web browser to connect, could you do a tracert to 192.168.100.1 to verify if you are reaching the device at that IP address through your external router (as opposed to it being directly connected to your LAN)?
Here is my tracert to 192.168.100.1, and it clearly shows that it goes through my router (192.168.9.254):
Tracing route to 192.168.100.1 over a maximum of 30 hops
1 <1 ms <1 ms <1 ms gw1.dcs-net [192.168.9.254]
2 <1 ms <1 ms <1 ms 192.168.100.1
That would tell us if you really were able to access your gateway using 192.168.100.1, or if there were perhaps some mystery device on your network that you are not aware of.--
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