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join:2001-01-02
Tulsa, OK
kudos:1
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Re: [OK] Problems after speed upgrade yesterday


format

join:2001-01-02
Tulsa, OK
kudos:1
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»pastebin.com/u0L1MEPz

I decided to try pinging the default gateway to see what that looked like. Its pretty crazy looking.

phxuser

join:2010-03-16
Scottsdale, AZ
Shouldn't you have 3 or 4 upstream channels? With one upstream
channel your upload is not going to be very consistent.

format

join:2001-01-02
Tulsa, OK
kudos:1
I am not sure. On a side note I called and scheduled another tech to come back out and the csr stated she can see I currently have 6% packet loss

MrBungle87

join:2013-01-18
Durham, NC
Reviews:
·Frontier Communi..
·Time Warner Cable
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Both your downstream power levels and SNR ratios are quite good. I don't have cable Internet so I can't speak to the number of channels for upstream--do they typically only use 1 channel? I mean, it seems like a problem at the node or wiring on the street rather than with your home wiring.

Do you notice the crappy upload speeds happening in any pattern? Like, at peak traffic hours (5P-Midnight, roughly)? Is it possible they just haven't provisioned you correctly for Ultimate?

GreyWolfX42

join:2001-08-25
Tulsa, OK
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Did you get a COX tech or a COX contractor tech? For the most part contractors are not very knowledgeable and I have asked more than one to pack and leave. You have a better chance of getting a problem repaired with the real deal and more clout if you get a runaround.

format

join:2001-01-02
Tulsa, OK
kudos:1
The first tech was a third party tech. The second one was a Cox employee. He seemed to know his stuff but the problem was not at my house.

bchandler02

join:2011-07-08
Oklahoma City, OK
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Agree with what I am hearing so far. Signals look good. I suspect packet loss too. I still think RG59 could be part of your problem. How much of a pain would it be to let the tech run a dedicated RG6 line directly from the box to your modem?

I am in OKC and we are currently bonding 8x1 as well. In my experience it should be fine for current ultimate speeds until the new speeds get to OK. I've had ultimate on 8x1 and got the 50/5 speeds as advertised.

format

join:2001-01-02
Tulsa, OK
kudos:1
Reviews:
·VOIPO
said by bchandler02:

Agree with what I am hearing so far. Signals look good. I suspect packet loss too. I still think RG59 could be part of your problem. How much of a pain would it be to let the tech run a dedicated RG6 line directly from the box to your modem?

I am in OKC and we are currently bonding 8x1 as well. In my experience it should be fine for current ultimate speeds until the new speeds get to OK. I've had ultimate on 8x1 and got the 50/5 speeds as advertised.

My line is a dedicated line. It was ran 5 years ago. There is no RG59 left in my home.

bchandler02

join:2011-07-08
Oklahoma City, OK
sorry, got you confused with someone else in the thread.

VentShop

join:2009-08-21
Oklahoma City, OK
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Right now in the OKC area it seems that they only have a single upstream channel enabled. Hopefully they will be changing some equipment or settings to change that. I am in Guthrie and run:

Downstream
Interface Name Freq Power SNR Modulation
Downstream 1 843.000 MHz 1.80 dBmV 38.40 dB QAM256
Downstream 2 837.000 MHz 2.00 dBmV 38.60 dB QAM256
Downstream 3 849.000 MHz 1.90 dBmV 38.20 dB QAM256
Downstream 4 855.000 MHz 2.10 dBmV 38.20 dB QAM256
Downstream 5 861.000 MHz 2.30 dBmV 38.20 dB QAM256
Downstream 6 867.000 MHz 2.50 dBmV 36.90 dB QAM256
Downstream 7 873.000 MHz 2.20 dBmV 37.90 dB QAM256
Downstream 8 879.000 MHz 2.20 dBmV 37.90 dB QAM256

Upstream
Interface Name Frequency Power Channel type Symbol Rate Modulation
Upstream 1 35.10 MHz 40.00 dBmV TDMA and ATDMA 2560 kSym/s QAM16
Upstream 2 --- --- --- --- ---
Upstream 3 --- --- --- --- ---
Upstream 4 --- --- --- --- ---

bchandler02

join:2011-07-08
Oklahoma City, OK
I have 8x1 as well in Moore but I know people in Edmond that have 8x4. I believe someone here from Norman reported 8x4 as well.

VentShop

join:2009-08-21
Oklahoma City, OK
Probably changing out problematic equipment first and will then start working towards other area's. It will eventually get around, my guess is 6 months to a year and then speed upgrade availability will follow.


dvd536
as Mr. Pink as they come
Premium
join:2001-04-27
Phoenix, AZ
kudos:4
reply to bchandler02
said by bchandler02:

My personal opinion only - if you have any RG59 left, rip it out and replace. New wiring can solve so many hidden problems. Use a 3GHZ RG6 cable so you are prepared for cable or sat in the future. Do it all to a central location to make it easier.

not so easy if its an apartment since they tend to have media closets the tennant doesn't have access to.
--
Despises any post with strings.