You need the new digital TV Cisco box. It is free initially and then $.99 a month starting in 2014. Call your local office or stop by and get one.
Actually, He is somewhat close to LA. LA is a motorola area right? Correct me if Im wrong. So he will get one free old Motorola standard box which could be either DCT2224 or DCT2524. I suggest calling TWC to order standard tv and request free cable box. Good Luck -- Curious about Sprint improved 3G and growing 4G LTE network? Then check it out at www.s4gru.com